Receptionist Flexi

Overview

Receptionist Flexi role at Hyatt Regency London Blackfriars. Flexi hours allow you to choose shifts that fit your schedule.

Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes from Bank, and a short stroll from St. Paul’s Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 1 restaurant and 1 signature bar.

Receptionist - Flexi Hours

Available working hours will vary each week, and can range from 0 to 40 hours.

Friendly and professional individual with a passion for delivering exceptional guest experiences. Confident in managing front desk responsibilities while maintaining a warm, welcoming demeanor and demonstrating excellent communication skills.

• Ensure a seamless arrival and departure process for guests, including check-in, check-out, room escorting, and luggage delivery.
• Verify and establish appropriate credit arrangements for all guests.
• Collect passports and complete all required procedures in compliance with local legislation and Hyatt’s data privacy standards.
• Handle all cash transactions and billing processes accurately.
• Assist guests throughout their stay, addressing requests and resolving any complaints promptly and professionally.
• Identify and maximize revenue opportunities through effective upselling techniques.
• Provide guests with comprehensive information about the hotel’s services, facilities, and amenities.

• Discounted hotel stays across Hyatt for you, family, and friends from day one.
• Free meals on duty.
• 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels.
• Uniform provided and laundered complimentary.
• Headspace membership and access to the Employee Assistance Programme.
• Continuous learning and development opportunities with potential career progression across Hyatt Hotels worldwide.

At Hyatt, we care for people so they can be their best. Our values are Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. With 1,250 hotels in over 76 countries, Hyatt is recognised as a Great Place to Work. We value diversity, equity and inclusion and welcome applicants from all backgrounds. Joining Hyatt means your individuality is celebrated and your role contributes to hospitality as a career.

Apply today for this Receptionist Flexi role and start your journey with Hyatt Hotels.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Hospitality