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Head Receptionist

Job in Greater London, London, Greater London, England, UK
Listing for: Orlaroseassociates
Full Time position
Listed on 2025-11-30
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

An opportunity to be part of a luxury brand that places client experience at the heart of everything it does.

Brand new opportunity to join an award-winning luxury brand renowned for delivering premium serviced and managed offices, setting the standard for innovation and excellence in commercial property services.

We are seeking a Head Receptionist to take ownership of the front-of-house experience at one of the company’s flagship centres. This is a pivotal role for an individual eager to shape and elevate the hospitality arm of a prestigious brand.

You will join a fast-paced, collaborative, and high-performing team, bringing your own personal touch to delivering exceptional service and ensuring every client interaction reflects the brand’s commitment to quality and care.

Key responsibilities
  • Lead all front-of-house and client-facing operations, ensuring a seamless meet-and-greet experience.
  • Manage day-to-day administration, including email management, supply orders, and coordination of taxis, hotels, and restaurant bookings.
  • Support client onboarding and nurture strong, long-lasting relationships.
  • Assist in maintaining office presentation and design standards that reflect a luxury environment.
  • Contribute to the delivery of client events and initiatives that enhance community and brand engagement.
Profile / requirements
  • 3–5 years’ experience in front-of-house, reception, or client-facing roles, ideally within luxury offices, high-end retail, or five-star hotels.
  • Naturally, client-focused, professional, and personable, with exceptional attention to detail and presentation.
  • A proactive and self-motivated individual who thrives in a dynamic, fast-paced setting.
  • Passionate about delivering excellence and proud to represent a premium brand.

Send us an email or give us a call to discuss your recruitment needs

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