Orthodontic Receptionist

Overview

We are seeking to recruit a Receptionist on a fixed-term basis, for the Orthodontic department – Whipps Cross Hospital, as a part time position, for 22.5 hours per week, Monday, Thursday and Friday, including early starts (8.45am).

The successful candidate will work with the Orthodontic team, based at Whipps Cross University Hospital, Barts Health, but may be required to work across other sites if service needs are to be fulfilled. We are looking for a professional and reliable individual to provide an efficient and effective Reception service to patients and visitors. You will be confident in dealing with confidential issues and be able to provide excellent customer service, ensuring patients are accurately recorded on to the Trusts IT system.

You will have strong interpersonal skills.

• Provide an efficient and effective Reception service to patients and visitors for the Orthodontic department.
• Work with the Orthodontic team, based at Whipps Cross University Hospital, and may work across other sites as required.
• Be the first point of contact for Patients and Carers, face to face and over the telephone.
• Book appointments and outcome attendances on the Trust IT system; update patient data regularly.
• Retrieve, prepare and file patient notes daily.
• Receive, date stamp and register new patient referrals daily, in preparation for Consultant vetting, and distribute general post accordingly.

• Professional and reliable with strong interpersonal skills.
• Confident in handling confidential information and delivering excellent customer service.
• Experience with IT systems for patient data and appointment bookings.
• Ability to work as part of a team and across sites as required.
• Part-time availability (22.5 hours per week) with early starts as needed (8.45am).

* PLEASE NOTE – WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE*

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please check your eligibility before applying for this post.

When calculating the basic salary for sponsorship, HCAS (High Cost Area Supplement) is not included for non-medical roles.

Barts Health is one of the largest NHS trusts in the country and a leading healthcare provider. We strive to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and to provide safe and compassionate care.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

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