Qualified GP practice Healthcare Assistant

We are looking for experienced Health Care Assistants that hold an NVQ Level 3 or equivalent in Health and Social Care. You must hold:

• Care Certificate that has had all standards signed off by a clinician who would have observed each standard at the time. We will require evidence of this.
• VENEPUNCTURE - PHLEBOTOMY QUALIFICATION

Location – Primary Care Hubs and community settings with potential optional home visits.

You will play a key role within a multi-disciplinary team (MDT) delivering safe, effective, patient‑centred anticoagulation management.

Operating across primary care hubs, GP Practices, and community settings. Some staff will also undertake home visits for patients who are unable to attend clinic appointments due to mobility or health constraints.

This flexible role involves close collaboration with clinicians and administrative colleagues to ensure continuity of care, safe prescribing and robust follow up.

Job responsibilities

Assist clinicians with:

• Providing relevant health promotion literature for patients.
• Dealing with pathological specimens. Check forms are correctly completed. Arrange for specimens to be sent to the path lab and record details of what was sent.
• Following infection control standards.
• Contributing new ideas to improve patient care.
• Attending educational training courses that relate to your job and the objectives of the federation when requested.
• Recording ECGs, 24‑hour blood pressure, 24‑hour ECGs.
• Vaccinations – adult vaccinations as part of the programme.
• Wound management – change dressings and removal of stitches.
• New patient health checks.
• Long‑term condition management.
• Point‑of‑care testing.
• Maintaining stock items and medical equipment in consulting and examination rooms.
• Reading and actioning emails.

Essential:
Experienced HCA with NVQ Level 3 or equivalent in Health and Social Care. Additional anti‑coagulation qualification (e.g. BSH competency certificate, INRstar accreditation) desirable.

WF GP Fednet is a collaboration of Primary care and partner stakeholders to provide high quality NHS care for our patients at scale throughout Waltham Forest.

As an organisation we subscribe to the place‑based health and wellbeing strategy for Waltham Forest and aim to provide more services closer to our patients whilst helping to support residents leading active and healthy lives.

• Collaborate effectively with the multidisciplinary team, including GPs, nurses, pharmacists, HCAs, and administrative staff.
• Work across multiple primary care hubs or boroughs, sharing expertise and ensuring consistency in service delivery.
• Attend regular team meetings, contributing to clinical discussions and service improvement planning.
• Provide mentorship and informal training for new or junior staff within the anticoagulation team.
• Liaise with secondary care anticoagulation clinics, ensuring smooth transitions for newly discharged patients or complex cases.

• Deliver compassionate, patient‑centred care with an emphasis on education and empowerment.
• Use clear communication tailored to the patient’s understanding, language, and cultural needs.
• Support self‑management and encourage patients to take an active role in their anticoagulation therapy.
• Coordinate care with GP practices, community services, and hospital anticoagulation.

• Maintain meticulous and contemporaneous records, ensuring compliance with data protection regulations and information governance standards.
• Adhere to local clinical governance frameworks, ensuring all activity aligns with agreed protocols and best practice.
• Report adverse drug reactions, significant events, and near‑misses through the appropriate reporting mechanisms.
• Ensure equipment calibration, maintenance, and infection control procedures are consistently upheld.
• Participate in clinical audit and contribute to quality improvement cycles focused on safety and effectiveness.
• Follow lone working and risk assessment policies to ensure personal and patient safety.

• Work flexibly across hubs, boroughs, or practices according to service…