Recruitment Pool EOC Clinical Advisor; Validator

Job Summary

The Trust is building a talent pool of appointable Clinical Advisor EOC (Validators) to work in the Clinical Assessment Service in the Emergency Operations Centres in Bedford, Chelmsford or Norwich as vacancies arise. Applicants must be Paramedics or Nurses (adult nursing qualifications required). The role is full‑ or part‑time permanent, ideally on our core rotas, with a minimum of 18.75 hours per week, and includes an initial 3‑week full‑time training period.

Clinicians must work either the Norwich or Chelmsford Control Rooms – remote or agile working is not supported.

This role intercepts lower acuity and clinically appropriate 999 calls, provides advice, and arranges safe and appropriate care pathways. The aim is to reduce ambulance demand and A&E admissions while supporting the development of a multi‑disciplinary Regional CAS. The successful applicant will hold an NMC nursing registration or HCPC registered paramedic qualification.

We provide 24/7 urgent care across Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire, innovating to offer the best patient care. We champion diversity and encourage applications from under‑represented groups. Work‑life balance is supported through flexible working requests.

• Date posted: 16 December 2025
• Pay scheme:
  Agenda for Change
• Band: 6
• Salary: £37,338 to £44,962 a year + incentives
• Contract:
  
  Bank
• Working pattern:
  Full‑time, Part‑time
• Reference number: 247‑EOC‑CAV‑1225
• Locations:
  Norwich, Bedford or Chelmsford EOC – CM1 7WS

• Current nursing registration with the NMC or paramedic registration with the HCPC.
• Two years post‑registration experience in a clinical environment.
• Experience in A&E, medical or primary care settings.
• Previous experience of face‑to‑face or telephone triage.

• Ability to handle highly distressed callers effectively.
• High level of IT and telephony dexterity.
• Critical analysis skills, demonstrating knowledge of differential diagnosis during assessment.
• Experience of audit, evaluation and clinical governance.

• Read the advert and attached Job Description and Person Specification.
• Complete the Supporting Statement indicating how you meet each criterion.
• Submit an online application and upload your statement (CVs not accepted).
• Internal EEAST candidates may receive a £2,500 incentive; see FAQ for details.

• Full employment checks will be required before an unconditional offer.
• Disciplinary sanctions will be verified; offers may be withdrawn if checks fail.
• Disclosure and Barring Service check is mandatory under the Rehabilitation of Offenders Act.
• Certificate of Sponsorship:
  Applications that require skilled‑worker sponsorship will be considered.

• Employer:
  
  East of England Ambulance Service
• Address:
  Norwich, Bedford or Chelmsford EOC – CM1 7WS
• Website: