Support Worker, Mental Health

Support Worker (10068)

Are you looking for a career with the satisfaction of knowing you can make a positive difference to someone’s life? Becoming a Support Worker at Certitude means you can have fun while supporting people to develop new skills, meet new people and live the life they want.

Salary: £25,702 per annum

Hours:

37.5 hours
Job Type: Permanent
Service:
Learning Disabilities

Location:

Ealing / Hillingdon

• A stimulating work environment full of opportunities to learn and develop
• Annual leave + bank holidays & enrolment onto a pension scheme
• 24-hour Employee Assistance
• Paid Enhanced DBS
• Eye care vouchers
• Travel season ticket loan & Cycle to Work Scheme (eligible after one year’s service)

As a Support Worker, you will provide high‑quality, person‑centred support to adults with learning disabilities, autism, and complex needs within their own homes or a day opportunities setting. The role focuses on enabling people to engage in meaningful activities, develop skills and participate fully in their community. You will also provide personalised support with meals, personal care, communication and wellbeing — always promoting dignity, choice, and independence.

• Making a difference in the lives of those you support
• Help to use a range of recovery‑oriented and person‑centred planning tools
• Ensure all plans and records relating to the people we support are accurate and up to date
• Support with everyday tasks to maximise the individual’s independence
• Work in a consistent and positive way with local managers and other team members to ensure people get a great service
• Undertake various levels of personal care and manual handling

• Experience supporting people who may challenge (verbally, physically), particularly people on the autistic spectrum
• Confidence in planning or facilitating activities
• Keeping calm and confident in challenging situations
• Experience in Positive Behaviour Support
• Experience of enabling people with a learning disability/autism to take positive risks in their lives
• Possess a manual driving licence and be able to drive a 7‑seater van
• Knowledge of the Transforming Care Agenda

You will be given training, development and coaching to help you feel confident in providing great support and to help you advance in your career.

We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.

Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.

Do you want to be a Support Worker at Certitude? Select the apply button, complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification are also available via the apply button. If you have any questions, please email us.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references.

We are committed to equal opportunities in employment and support provided and we welcome applications from all sections of the community.

We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.