Chemotherapy Department Administrator

Chemotherapy Department Administrator

The closing date is 10 February 2026

An exciting opportunity has arisen within the Chemotherapy Day Unit Department for a highly efficient administrator who can support the patient flow through the Day Unit.

We are looking for an individual who is flexible and enthusiastic as well as being resourceful. You will be able to support the day unit with a range of administrative duties which include: admissions, discharges, waiting list entries on CERNER and manage new referrals to the service which includes: booking appointments etc

You will need to have experience of managing all office based administration, including effective and appropriate letter skills. Possess excellent customer services skills including telephone and face to face contact with service users.

You should have the ability to think calmly and logically under pressure and have a positive attitude to maintaining high standards at all times. You will be quick to learn, be able to work as part of a team and also possess the ability to work unsupervised using your own initiative.

If you have proven experience of working under pressure, this busy fast paced role could be the job for you.

The chemotherapy service administrator is an integral member of the Macmillan Chemotherapy Unit Team. Working under the supervision of the Day Unit Manager the post holder will coordinate all administrative aspects of the day care service including data collection, reception and clerical duties.

• Manage new referral in timely manner facilitating access to clinical investigations as needed
• Scheduling of patient s chemotherapy appointments
• Provide a reception service including greeting visitors and patients and advising appropriate nursing team of arrival
• Prepare, run and cash up clinics and ensure that all case notes, test results, x-rays, report etc. are available before the commencement of daily service.
• Manage waiting list entries and bookings for the service

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

For detailed job description and main and key responsibilities - please see Job description and Person specification of the vacancy.

• Good standard of education including GCSE equivalent in Maths and English
• NVQ level 3 in customer care or equivalent

• Minimum 6 months experience in healthcare environment
• Understanding of working with patients who are chronically ill
• Experience of using spreadsheet
• Software and databases
• Experience in patient administrator system(CERNER)
• Chemotherapy scheduling experience

• Ability to work flexibly and prioritise workload
• Ability to listen and empathise with patients and visitors
• Awareness of patient confidentiality

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

London North West University Healthcare NHS Trust

£29,651 to £31,312 a year PA Inclusive of High Cost Area Supplement pro rata