Op RESTORE Pathway Navigator

Overview

Op RESTORE is an NHS service hosted by Imperial College Healthcare NHS Trust that supports individuals who have served in, or are leaving, the UK Armed Forces and have continuing physical health injuries and related medical problems attributed to their time in the Armed Forces.

This is a homeworking post based at the post holder's home with occasional travel into London or other parts of England. It is a non-clinical role with a strong admin focus, requiring comfort working independently. The successful candidate will have experience in healthcare navigation to support the roll-out of Veteran-Initiated Referrals and will liaise with veterans on the phone as well as GP practices, military charities and NHS Trusts.

• Develop, support and implement plans for providing first contact with veterans referred into the service.
• Assist with completing assessment checklists and support the onward navigation of statutory and non-statutory services in support of the service.
• Support referrals into the service and contribute to the overview and direction of onward clinical pathways for veterans.
• Liaise with veterans, GP practices, military charities and NHS Trusts to facilitate effective service delivery.
• Contribute to the roll-out of Veteran-Initiated Referrals over the coming year.

• Strong administrative background and comfort working on your own.
• Experience in healthcare navigation or related client-facing roles.
• Interest or passion for veteran healthcare or experience of working in the Armed Forces.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Optional benefits include Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

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