Receptionist & Administrator

We are a busy, friendly GP practice committed to delivering high-quality patient care in a supportive team environment. We are currently seeking a motivated and professional Receptionist/Administrator with experience using EMIS Web to join our front‑of‑house team.

• Greeting and assisting patients in person and over the phone
• Booking, amending and cancelling appointments using EMIS Web
• Handling patient queries efficiently and confidentially
• Processing repeat prescription requests
• Supporting the clinical and administrative team with day‑to‑day duties
• Maintaining accurate, up‑to‑date patient records
• Managing incoming and outgoing correspondence

• Previous experience working in a GP surgery or healthcare environment
• Proficient in using EMIS Web; experience working with EMIS required
• Experience working with Docman
• Excellent communication and interpersonal skills
• Strong attention to detail and the ability to multitask in a fast‑paced environment
• Professional, compassionate, and patient‑focused approach
• Confidentiality awareness and understanding of data protection (GDPR)
• Knowledge of NHS systems and procedures
• Basic understanding of medical terminology

We are a busy, friendly GP practice located in the heart of Primrose Hill, committed to delivering high‑quality patient care in a supportive team environment. We are a short walk from Chalk Farm underground station.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.