Complex Care Support Worker HCA; Temporary

Position: Complex Care Support Worker HCA (Temporary)
Complex Care Support Worker 3 LD's per week

Location
Hornchurch, Essex

Service User
Adult male, 32 years old, with acquired brain injury and spinal injury

Role Overview
We are recruiting a dedicated and compassionate Complex Care Support Worker to provide 1:1 support to a 32-year-old adult living with complex neurological needs, including acquired brain injury (ABI) and spinal injury, in the Hornchurch area.

The role is community-based and requires a car driver with access to a vehicle to support appointments, activities, and independence.

You will deliver high-quality, person-centred care in line with an individualised care plan, promoting dignity, independence, and quality of life.

Key Responsibilities

* Provide 1:1 specialist support within the service user’s home and community

* Support with personal care, including washing, dressing, continence care, and skin integrity

* Assist with mobility, transfers, and positioning, including hoisting where required

* Support with neurological and spinal injury needs, following care and risk management plans

* Assist with rehabilitation goals and daily routines

* Support with community access, social activities, and appointments

* Carry out delegated clinical tasks following training and competency sign-off (e.g. catheter care, bowel care, PEG feeding if required)

* Monitor and report changes in physical, emotional, or cognitive presentation

* Maintain accurate daily records and communicate effectively with the wider care team

* Work in line with CQC standards, safeguarding policies, and confidentiality requirements

Essential Requirements

* Full UK driving licence and access to own vehicle (essential)

* Right to work in the UK

* Previous experience in care or support work (complex care experience preferred)

* Calm, patient, and reliable approach

* Ability to follow detailed care plans and risk assessments

* Good communication skills and professional boundaries

* Flexibility to work a rota including days, nights, and weekends

Desirable Experience & Qualifications

* Experience supporting adults with acquired brain injury

* Experience supporting adults with spinal cord injury

* Experience supporting neurological or physical disabilities

* NVQ / QCF Level 2 or 3 in Health & Social Care (or willingness to work towards)

* Experience with clinical interventions such as PEG feeding, catheter care, suctioning, or bowel management

* Community-based or 1:1 care experience