Senior Pharmacy Technician, Dispensary Services

Senior Pharmacy Technician, Dispensary Services

Band 5 Senior Pharmacy Technician, Dispensary

Full time (37.5 hours) per week (plus rotational weekends and bank holidays)

An opportunity has arisen within the Pharmacy Department at Lewisham and Greenwich NHS Trust, for a motivated and enthusiastic pharmacy technician to join the University Hospital Lewisham dispensary team.

This is an ideal opportunity for pharmacy technicians from hospital and/or community background with ACPT qualification and relevant experience looking for a challenge to develop their skills as a senior technician in dispensary and pharmacy operations.

We are recruiting pharmacy technicians, registered with the General Pharmaceutical Council.

The pharmacy department consists of a range of staff from pharmacy assistants, through to registered pharmacy technicians and pharmacists and provides training for staff at all levels.

The dispensary team is fully pharmacy technician lead and made up of a mix of 10-20 multi-skilled staff including a core static team of senior pharmacy technicians and senior assistants.

The Trust provides a free and confidential support service delivered by Workplace Wellness, who are independent from the Trust, and offer you unlimited access to advice, information, coaching and counselling where appropriate. This Employee Assistance Program is available
24 hours a day, 365 days a year
, and is there to help you manage all of life's events and support you through the challenges.

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Key Result Areas & Performance:

Dispensary

1. To organise the provision of all dispensary-based services, including inpatients, controlled drugs and clinical trials to agreed performance targets with guidance and support from the dispensary Lead Pharmacy Technician Dispensary Services and/or the Associate Chief Pharmacy Technician - Patient Services.

2. To deputise for the Lead Pharmacy Technician Dispensary Services in their absence, taking responsibility for the smooth running of the dispensary and resolving problems as they arise.

3. To use the right first-time procedure to manage the quality of dispensing in the dispensary. This will involve reviewing in-process errors and ensuring that actions are taken to address poor performance and reporting progress to the Lead Pharmacy Technician Dispensary Services.

4. To assist the Lead Pharmacy Technician Dispensary Services with good stock control in dispensary, ensuring the efficient use of all resources, keeping waste to a minimum and encouraging the re-use of medicines when appropriate.

5. To cover, where appropriate, the duties of the other senior dispensary staff in their absence.

6. To assist with the preparation of the dispensary rota ensuring that all dispensary duties have sufficient staffing and that any issues are resolved.

7. To provide regular activity and quality monitoring information and to use this information to maintain a quality service.

8. To accurately dispense all prescriptions. Prescription types will include: inpatients; discharges; controlled drugs and clinical trials. This will involve inputting of patients details into the Ascribe computer system and subsequently produce dispensing labels. The label, prescription and product are collected together and assembled. Any additional items such as spoons and bags are also added. The prepared items are checked for accuracy and passed to the pharmacist/accredited pharmacy technician for final checking.

9. To deal with complaints and safety issues, informing the Lead Pharmacy Technician
-Dispensary Services at the earliest opportunity.

10. To answer queries, both on the telephone and in person, with medical, nursing staff and seek help from a pharmacist when necessary.

11. To investigate stock level discrepancies within the dispensary in line with current procedures.

12. To assist with/write standard operating procedures for the dispensary.

13. To assist in the distribution of FP10 prescription pads, ensuring secure storage arrangements in the pharmacy and when in use throughout the hospital.

14. To assist with investigations into clinical incidents that occur in the…