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PALS & Complaints Lead — Transform Patient

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Royal Free London NHS Foundation Trust
Full Time position
Listed on 2026-01-26
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Consultant
Job Description & How to Apply Below
Position: PALS & Complaints Lead — Transform Patient Experience
Location: Greater London

A leading NHS trust is seeking a PALS & Complaints Officer to enhance patient experience at North Middlesex University Hospital. The role involves managing complaints, supporting investigations, and facilitating patient engagement initiatives. Candidates should possess excellent communication and organizational skills. This position offers a unique opportunity to contribute to service quality improvements and ensure patient concerns are addressed promptly. The trust values innovation and quality in healthcare delivery, making it an exciting prospect for dedicated professionals.
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