Imaging Scheduler

Due to ongoing expansion of our imaging service we now operate over7 days between the hours of 08:00 to 20:00 daily. We are looking for our final Band 3 Imaging Scheduler to join the Administration team within the General Imaging department at St Bartholomew's Hospital.

This is a great opportunity to undertake this role within the Imaging Department as the successful candidate will work as part of a varied multi-disciplinary team. They will experience daily patient contact - in writing and verbally over the telephone, and have F2F interactions, in person, when manning our reception area.

The role involves varied administrative tasks, from inputting patient information, processing referrals, speaking to patients, dealing with enquiries, booking appointments and managing the Reception desk to filing or scanning documents using CRS and RISe systems.

The successful candidate will need to be proactive, flexible and a reliable team player, who can manage a varied workload to meet demanding targets and changing deadlines. They must be able to work within a multi-disciplinary, confidential environment, and adhere to Information Governance procedures. Computer literacy is essential as the new incumbent will be expected to input and extract information from a number of booking and patient tracking systems.

Full training for CRS and RISe will be provided on the job..

**There are multiple roles and reserve lists may be maintained."

To ensure provision of a comprehensive and efficient booking, scheduling and reception service for patients, that adheres to the Trust Access Policy and remains within national and local access targets.

The role requires the post holder to develop efficient and effective systems of work to ensure that patients experience good communication, choice of appointment and a personal and responsive service.

The post holder will be expected to work collaboratively across Reception / Scheduling and various Imaging modalities as needed/required and will build up a strong working knowledge in all areas.

Opportunities for Cross-site cover for other imaging teams within CSD will be available (and cross modality training will be given for VUS, Nuc Med and Breast teams as/when needed/appropriate). It is essential to have a strong administrative background with good organisational skills. The successful candidate will need to actively demonstrate our WeCare Values and behaviours

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time.

It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment

• A good standard of secondary education (GCSE level or equivalent in English and Math's)
• Numerate and Literate

• Experience using customer focused administrative system
• Work confidentially
• Previous experience in a similar capacity
• Knowledge of National Outpatient Targets.
• Previous experience using Cerner Millennium and RISe/PACs systems

• Knowledge of the health service and/or related services

• To be able to work on your own and as part of a team
• Excellent interpersonal skills with the ability to maintain a courteous approach at all times.
• Have a flexible approach and attitude.
• Excellent, clear, and concise written communication skills
• Have a good telephone manner
• Strong Organisational skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal…