GP Receptionist and Care Navigator

Heath bridge Practice is looking for a, hard-working, enthusiastic receptionist/care navigator to join our busy, but very friendly team helping us to provide exceptional care to over 23,000 patients.

The role would require someone who is able to work both independently and exceptionally well within a team.

Fantastic support is offered by both the reception manager and deputy reception manager, as well as the friendly members within the team.

This is a full time post and wouldsuit somebody who is articulate, able to cope under stressful situations while remaining calm and professional at all times.

This role would suit somebody who is forward thinking, adaptable, and not afraid of technology and change.

Working Shift Patters:8:00-16:00 or 10:30-18:30 plus 13:00-19:00(Mon or Tues on rotation across the team)

Dealing with patients face to face

Meeting and greeting patients

Dealing with online triage and navigating appropriate care

Scanning and opening post

We are a large practice of over 50 staff members with a good and equal mix of clinical and non-clinical staff.

You will receive one to one training the moment you join our team and a comprehensive induction. You will be enrolled automatically onto the generous NHS Pension scheme, and will be part of a team who prides itself in being one of the best providers of cares in our area.

There is a detailed job description attached to this ad. Please refer to the document for further details.

• Experience working in a busy setting
• Experience working in a team
• Able to remain calm and work under pressure
• Able to communicate effectively
• Able to use own initiative
• IT literate especially in Microsoft applications
• Experience of working in a GP Practice
• Experience of working in a healthcare setting
• Experience of working with vulnerable patients

• There is a detailed person specification attached to this ad. Please refer to the document for further details.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£12.81 an hour Rising to £13.32 after completion of six months probation