Practice Standards Scheme Assessor

* We are specifically looking for an Assessor located in the East of England/East Anglia ideally with equine experience but not essential – Please also note this is 3 days per week role – if you’d like to discuss the role in more detail please contact  *

** To apply for the role, please click apply and make sure to include your CV as well as a Cover letter (in the one document) outlining how your skills, experience and knowledge meets the essential criteria of the role **

The Royal College of Veterinary Surgeons is the statutory regulator for the veterinary profession in the UK, thanks to the Veterinary Surgeons Act 1966, and also has a range of roles that are supported by our Royal Charter, including regulation of the veterinary nursing profession.

As a regulator, we set, uphold and advance veterinary standards. As a Royal College, we promote, encourage and advance the study and practice of the art and science of veterinary surgery and medicine. We do all these things in the interests of animal health and welfare, and in the wider public interest.

We strive to behave with clarity, courage, compassion and confidence, and our vision is to be recognised as a trusted, compassionate and proactive regulator, and a supportive and ambitious Royal College, underpinning confident veterinary professions of which the UK can be rightly proud.

To take responsibility for actively assessing Veterinary Practices as agreed at various locations across the UK to ensure compliance with the Practice Standards Scheme (PSS) standards and to encourage continuous improvement in Veterinary Practice.

To proactively work with Veterinary Practice teams to ensure the PSS standards are understood and met.

To provide an excellent service to practices in the PSS and their employees (i.e the Practice team).

• Monitor and assess Veterinary Practices as agreed by the PSS Team to ensure compliance with relevant law and external regulatory and inspecting bodies in line with the Practice Standards.
• To identify, record and widely share best practice with the practice in question and feed back to the PSS Team at RCVS for wider dissemination.
• Undertake the verification of equipment, premises and systems provided by the Practice team and provide advice, support and guidance to Practice team members in accordance with the requirements of the Scheme.
• Carry out formal assessment visits, including ‘Spot checks’, of Practices as required, producing written reports to the required standard and reporting to PSS Team and the Practice within agreed timescales.
• Make recommendations to practices for improvements to processes associated with the Practice Standards, including providing prompt, accurate and constructive feedback to all relevant parties using a positive and consultative approach.

• Maintain effective systems for performance, consistency and quality management within the assessment process.
• Adhere to RCVS policies, procedures and strategies as applicable with particular reference to the health and safety and diversity documents.
• Produce Practice Standards reports as required.
• Undertake mandatory and additional role specific training as and when required, or if identified as a training need.
• To adhere to RCVS CPD requirements in order to maintain professional registration with the RCVS.
• Information technology literacy, including the use of bespoke information systems.

• Deliver an excellent customer experience by building and maintaining a strong customer focussed relationship with Practices and their teams by using a service orientated approach.
• Maintain prompt and regular contact with the practice throughout the assessment process, including arranging the assessment date to agreed timescales and responding to queries.
• To undertake any reasonable additional duties as instructed by the Lead assessor or PSS management team within the spirit of the role and/or aims and objectives of RCVS.

• Passionate about the RCVS Practice Standards Scheme (PSS) and reflects its aims, culture and values.
• Industrious, shows initiative and is innovative.…