Senior Assistant Technical Officer Cost & Clinical Services

YOU MAKE US MORE

Join Moorfields Eye Hospital NHS Foundation Trust

At Moorfields, people’s sight matters—and so do the people who make it possible. For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.

We’re also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it’s pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we’re united by one mission—delivering world‑class eye health, sustainably and at scale.

And we’re just getting started.

From 2027, we’ll move to our brand-new Oriel site in St Pancras, Camden—a state‑of‑the‑art centre that will unite eye care, research, and education under one roof. This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before.

Could you be part of this future? Make us more.

The post holder will be based within the pharmacy department at Moorfields City Road site and gain experience in the development and delivery of Pharmacy services within high-cost therapies, outpatients and day‑care settings.

The main duties of the job include:

• Assisting in the provision of a safe and efficient clinical pharmacy service in the Pharmacy dispensaries, including dispensing of High‑Cost Therapies and Homecare, working in a patient‑facing area as part of the dispensary clinical pharmacy team.
• Working in conjunction with Lead Pharmacy Technicians for High‑Cost Therapies and Clinical Services and Senior Pharmacy Technicians to manage and coordinate workflow in the dispensaries, monitoring the quality of service and promoting the implementation of Trust initiatives for out‑patients and day‑case services.

• Receive prescriptions from patients or day‑case wards for dispensing.
• After training and assessment, assemble medicines for individual outpatients, day‑cases and in‑patients.
• Dispense and check medications, providing appropriate instructions to patients after training and assessment.
• Support stock control within the dispensaries, including ordering, receiving, distribution, and stock rotation.
• Process prescription and over‑the‑counter payments where applicable.
• Assist in ward stock top‑ups after training.
• Manage stock control for ancillary stock (e.g., bottles, bags, labels) ensuring suitable quantities.
• Ensure all relevant Patient Information Leaflets (PILs) and supplementary patient leaflets or instruction sheets are photocopied and available.
• Maintain accurate stock control of medicines in the Pharmacy dispensaries and within clinical areas.
• Maintain clean and tidy dispensing facilities and safe systems of work, including expiry‑date checking and correct disposal of medications.
• Complete mandatory training.
• File prescriptions on a daily basis.
• Answer telephone calls and deal with queries, liaising with other Pharmacy staff both at City Road and at Network sites.
• Handle medicines returned from wards/departments and patients, create appropriate computer records, and dispose of unwanted/expired stock in line with Trust policies and national guidance.
• Assist Lead and Senior Pharmacy Technicians in receipt of medicinal stock from pharmaceutical wholesalers.
• Promptly match delivery notes, orders, and invoices.
• Arrange deliveries of medicinal stock to Moorfields Network sites as necessary.
• Arrange home deliveries of medicines supplied on prescription to patients either by post or same‑day courier as necessary.

Essential Criteria – Education /

Qualification:

• Educated to GCSE standard or equivalent including Maths & English.
• BTEC or NVQ level 2 in pharmaceutical services or equivalent.

Essential Criteria –

Experience:

• Recent experience of working in a Pharmacy.
• Experience of working in a Pharmacy dispensary.

Desirable Criteria – Knowledge:

• Medi…