Healthcare Assistant Private Patients

An exciting opportunity has arisen for a dedicated Band 3 Healthcare Assistant to join our Private Care team at Chelsea and Westminster Hospital. You will work across both of our private facilities – the Chelsea Wing, a 12-bedded inpatient unit, and the Westminster Wing, which houses five consulting rooms for a range of outpatient specialties.

We are seeking an enthusiastic and compassionate individual with experience as a Healthcare Assistant in either inpatient or outpatient settings. Experience in both areas is desirable, though comprehensive training and support will be provided to help you develop the skills to work confidently across both.

As a Band 3 HCA, you will support nursing staff in delivering high standards of clinical and personal care, perform phlebotomy, and assist with minor procedures and chaperoning in the outpatient setting. You will also contribute to a calm, welcoming environment that reflects our commitment to excellence in private healthcare.

The successful candidate will demonstrate professionalism, excellent communication skills, and an understanding of the customer care expectations of private patients. Phlebotomy skills are desirable, but training will be provided.

Flexibility, teamwork, and a commitment to outstanding patient care are essential.

The role will require working across both inpatient and outpatient areas days and nights to meet service needs.

PLEASE NOTE ADVERT WILL BE CLOSED ONCE SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

• Deliver high-quality, compassionate care in line with Trust values and the customer service standards expected within Private Care.
• Support registered nurses in providing safe, effective care for inpatients and outpatients.
• Carry out delegated tasks and responsibilities independently where appropriate.
• Perform phlebotomy and assist with minor procedures and consultations, acting as a chaperone when required.
• Prepare and maintain treatment and consultation rooms, ensuring cleanliness, readiness, and adherence to infection control standards.
• Communicate professionally with patients, relatives, and colleagues, maintaining respect, discretion, and empathy at all times.
• Provide assistance with personal care, comfort, and observations, maintaining accurate records.
• Work collaboratively with the wider team, demonstrating flexibility and accountability.
• Continue to develop clinical and customer care skills to support both inpatient and outpatient services.
• Uphold high professional, ethical, and Trust standards in all aspects of work.
• Undertake any other duties as reasonably delegated by a registered nurse or senior member of staff.

Chelsea and Westminster Hospital NHS Foundation Trust is one of England’s top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates.

Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

• Deliver high-quality, person-centred care in line with Trust values and the enhanced service standards expected within Private Care.
• Su…