Reviewing Officer - Adults Commissioning Review Team

Reviewing Officer - Adults Commissioning Review Team

Organisation:
London Borough of Hackney

Directorate:
Adults & Health

Contract:

Initially 3 months

Hours:

36 Hours per week

Location:

Hackney / Hybrid working

Salary: £28 UMB per hour

About the Role:

We are working on behalf of Hackney Council and we are seeking a committed and organised Reviewing Officer to join the Adults Commissioning Review Team. This role plays a vital part in ensuring that adults receiving care and support under the Care Act 2014 receive services that are appropriate, person-centred, and deliver value for money. You will be responsible for reviewing care and support plans, engaging with service users and providers, and ensuring commissioned services meet agreed outcomes and quality standards.

The role supports independence, wellbeing, and compliance with statutory and council requirements.

• Conduct scheduled reviews of care and support plans for adults receiving commissioned services
• Engage with service users, carers, and providers to gather feedback and assess satisfaction with services
• Monitor commissioned services to ensure they are delivered in line with agreed plans and quality standards
• Identify and escape changes in need to qualified social workers for reassessment where appropriate
• Maintain accurate and timely records on the Council's case management system
• Ensure all reviews comply with the Care Act 2014, safeguarding principles, and Hackney Council procedures
• Work collaboratively with social workers, providers, and commissioning officers to support service improvement
• Provide information and insights to support commissioning decisions and performance monitoring

• Experience working in adult social care or a related field
• Previous experience reviewing care and support plans
• Strong communication and interpersonal skills, with the ability to engage sensitively with service users and carers
• Ability to manage a caseload, prioritise work, and meet deadlines
• Knowledge of the Care Act 2014 and principles of person-centred care
• Understanding of commissioning processes and quality assurance
• Confident IT skills, including experience using case management systems

If this sounds like you and you are wanting to apply, email me your most recent CV to (url removed) or call on (phone number removed)