Care Manager - REM

Join to apply for the Care Manager - REM role at Sunrise Senior Living

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. By building meaningful relationships with residents, families, and team members, you will serve others with joy and deep fulfillment. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long‑term care and reminiscence neighborhoods. The Care Manager provides hands‑on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP), while maintaining a safe, comfortable, home‑like environment.

The Care Manager demonstrates Sunrise’s mission to champion quality of life for all seniors in accordance with federal, state/provincial, and local laws and regulations, and Sunrise Senior Living standards, policies, and procedures.

Resident Care

• Review, notate, and document Daily Log to capture pertinent resident information.
• Participate in developing and updating ISPs.
• Monitor designated residents throughout the shift, and report changes in condition.
• Respond to security systems and resident call bells promptly.
• Assist with continence management and hygiene.
• Communicate regularly with families as a resource.
• Help residents maintain independence, safety, and dignity.
• Participate in activities of daily living (ADLs) and encourage resident participation as indicated on the ISP.
• Engage residents in life skills and enrichment activities throughout the day, especially in reminiscence.
• Maintain a warm, calm environment that adheres to safety regulations and resident rights.

Risk Management & General Safety

• Ensure compliance with occupational health and safety requirements, including PPE, fire safety, and lockout/tagout.
• Report, incidents, and hazardous conditions immediately.
• Maintain safe storage of oxygen tanks and other equipment.

Housekeeping & Laundry Services

• Clean resident rooms and common areas, including bed making, trash removal, and surface disinfection.
• Wash and fold resident laundry as needed.

Dining Service

• Serve meals and support dining room operations.
• Ensure a pleasant dining experience and follow resident diets as per ISP.
• Assist with setup and cleanup and note any dietary changes in the daily log.
• Practice safe food handling.

Reminiscence Neighborhood Care Manager Responsibilities

• Encourage life‑skill activities and attendance at afternoon social events.
• Incorporate “Creating Pleasant Days” into resident routines.
• Integrate sensory experiences and support month‑home letter writing.

Training & Team Success

• Participate in team meetings, training, and engagement surveys.
• Maintain compliance with infection control, bio‑hazard protocols, and state licensing requirements.
• Perform additional duties as assigned.

Core Competencies

• Calmness in difficult situations.
• Ability to prioritize multiple tasks.
• Effective written and verbal communication.
• Strong organizational and time‑management skills.
• Sound judgment, problem solving, and decision making.

Experience and Qualifications

• High School diploma/GED accepted; may be required per regulations.
• CPR Certificate and First Aid as required.
• Must be at least 18 years old.
• Prior experience working with seniors preferred.
• Desire to serve and care for seniors.
• Ability to act in resident’s best interest.
• Drivers must sign the driver job description and understand safety and regulatory compliance.

Ready to take the next step and make a bigger impact? As part of the Sunrise team, you will help brighten the future for everyone at Sunrise and beyond. We celebrate the unique ways you bring moments of togetherness and joy to those you serve. With supportive benefits, growth opportunities, and a collaborative culture, the result is a career that positively shines toward your goals, both at work and in life.

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off, sick time, and holiday pay
• myFlexPay for same‑shift pay
• Tuition Reimbursement
• Discretionary bonuses as per company programs

Selected candidates will be offered competitive compensation based on geographic location, skills, experience, qualifications, and certifications/licenses.

Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact Talent.

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