Quality Assurance & Compliance Lead

Location: Worcester Park (Head Office - 3 days per week)

Salary: £32,000

Hours: Full-time

Are you passionate about driving high standards and ensuring outstanding quality in adult social care? Do you thrive in a role where attention to detail, regulatory excellence, and continuous improvement truly make a difference?

At Trinity Homecare Group, we’re looking for a proactive and dedicated Quality Assurance & Compliance Lead to strengthen our governance, uphold regulatory compliance, and help us deliver exceptional care across our services.

In this role, you’ll play a key part in maintaining the quality, safety, and integrity of our care delivery. You’ll work closely with operational teams, shape policies and processes, and lead initiatives that continually raise our standards. Your work will directly improve the lives of the people we support.

• Ensuring organisation-wide compliance with CQC, GDPR, and other regulatory frameworks.
• Conducting internal audits and compliance checks with clear reporting to leadership.
• Supporting CQC inspection readiness and action planning.

• Analysing quality trends, identifying risk areas, and producing meaningful insights.
• Preparing materials for governance meetings and managing follow-up actions.
• Tracking lessons learned and ensuring corrective actions are embedded.

• Reviewing, developing, and maintaining policies and SOPs.
• Leading quality improvement projects in collaboration with operational teams.
• Promoting a culture of learning, development, and continuous improvement.

• Strong knowledge of adult social care regulations and compliance standards.
• Proven experience in audits, quality assurance, or compliance roles.
• Confidence in risk assessment, data analysis, and trend identification.
• Experience developing policies, procedures, and SOPs.
• Excellent communication skills and the ability to collaborate effectively across teams.

If you are proactive, inquisitive, and committed to driving high-quality outcomes in adult social care, we’d love to hear from you. Join us and play a vital role in shaping the quality and safety of our services.

Trinity is an award-winning care provider
, proudly rated ‘Outstanding’ by the CQC — placing us in the top 4% of care companies in the UK
. With over 20 years of experience, we’re known for delivering care that’s personal, trusted, and truly compassionate — values that resonate through everything we do.

As an approved NCFE Training Centre
, we offer exciting opportunities for both new and experienced carers to gain nationally recognised qualifications while they work
.

At Trinity, we don’t just talk about our values —
we live them every single day
.