Planning Support Officer

Job Title:

- Planning Support Officer

Base Location
:
London SW10 9NG
(Hybrid)

Job type:

- Contract 6 Month

Salary
: PAYE - £18.30

We're looking for a highly organised and motivated Planning Support Officer to join our busy Planning and Place team. This is a fantastic opportunity to contribute to the smooth delivery of our statutory planning functions and provide vital administrative and customer support to the wider team.

As part of a high-performing, high-volume service within a local authority environment, you will play a key role in supporting planning applications, public consultations, and related regulatory processes. You will be comfortable working in a fast-paced setting, with a strong eye for detail and a proactive approach to problem-solving.

• Register planning applications in accordance with the Local Validation List and ensure data is accurately uploaded/labelled on relevant systems.
• Undertake all necessary consultation for planning applications within required time frames (neighbour letter, site notice, press advert, electronic notification etc.)
• Register public consultation responses to planning applications, ensuring comments are uploaded onto the website in accordance with GDPR requirements.
• Issue planning decisions, tree work decisions and planning pre-application advice letters within required time frames.
• Register pre application advice requests ensuring that the applicable fee and necessary information has been received.
• Register planning enforcement complaints ensuring that all necessary information has been recorded onto applicable systems.
• Register tree work applications ensuring that all necessary information has been recorded onto applicable systems.
• Under supervision assist in the preparation of committee packs for planning committees.
• Under supervision undertake a range of support tasks relating to the administration of planning appeals.
• Respond to resident and customer enquiries by email and telephone.
• Undertake other business supports tasks as required.

• Experience working in a technical or regulatory environment (such as planning, housing, licensing or environmental services). Experience of working in a customer focused team.
• Good ICT skills including the use of computer databases and Microsoft Office.
• Good communication skills including telephone and written communication.
• A good understanding of the role of a Local Planning Authority and the regulatory planning process.
• Ability to manage a high-volume workload in a structured and accurate manner.
• Ability to prioritise tasks, work to tight deadlines and maintain attention to detail.

Guidant, Carbon
60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.