Accommodation Officer

Location: North West London

Title:

Accommodation Officer
Sector:
Local Authority/ Social Housing

Contract:

6-Month Contract

Location:

UK - 4 days office-based, 1 day remote
Pay:
Competitive hourly rate | Inside IR35

Role Overview :
This role involves managing temporary accommodation and PSL properties for homeless households, including tenancy management, voids, inspections, landlord liaison, and ensuring properties meet health & safety and housing standards. You'll support households to sustain their accommodation, manage complex casework, and work closely with internal teams and external agencies to deliver a coordinated housing service.

Key responsibilities include:

Managing temporary accommodation properties, including inspections, repairs, voids, and lettings
Supporting homeless households with tenancy sustainment, safeguarding, and housing options
Investigating complaints, ASB, tenancy breaches, and recommending legal action where required
Liaising with landlords, agents, contractors, and partner agencies
Ensuring compliance with homelessness legislation, health & safety, and council standards

Key requirements:

Experience in housing management, homelessness, or temporary accommodation within a local authority or housing association
Strong experience handling complex, customer-facing casework
Knowledge of housing legislation, welfare benefits, and safeguarding
Ability to work independently, manage a patch, and travel as required (car driver preferred)
Apply:
If you're an experienced Housing Benefits professional seeking a senior interim role, please get in touch to discuss further