Social Housing Assessment and Lettings Officer

I am currently recruiting a Social Housing Assessment and Lettings Officer to join a housing needs service within the public sector and government
, based in a North London (
Hybrid
).

This is a great opportunity for a housing professional to play a key role in allocations, assessments, and lettings within the indx public sector and government
, supporting fair access to social housing across a Confidential Location (Hybrid).

As a Social Housing Assessment and Lettings Officer
, you will be responsible for assessingрама housing register applications, applying legislation and allocation policy, and supporting the effective operation of a choice‑based lettings system. Working in the public sector and government
, you will manage a varied cas trakt, engage with vulnerable applicants, and contribute to best use of housing stock within a Confidential Location (Hybrid).

• Assess and investigate housing register applications in line with housing legislation and policy
• Determine eligibility란, priority, and bandingفه issuing clear and legally compliant decision letters
• Support the management and administration of a choice‑based lettings system, including advertising and shortlisting
• Make nominations and allocations to social housing to minimise voids and support efficient stock use
• Carry out verifications, interviews, and home visits as required
• Work closely with housing management teams on transfers, successions, and mutual exchanges
• Respond to customer enquiries, complaints, and correspondence professionally and accurately
• Maintain accurate case records across housing IT systems and contribute to performance reporting

• Experience in housing assessments, allocations, lettings, or housing needs services
• Strong working knowledge of housing legislation and allocations policy
• Confident communicating with customers, partners, and stakeholders
• Able to manage competing priorities in a pressurised environment
• Strong IT skills and attention to detail

If you are interested in the above role,
APPLY NOW!

Morgan Hunt is an equal opportunities employer.