Records Manager

Join to apply for the Records Manager role at Care Quality Commission

Grade B: £42,044 (National) or £47,900 (London – for London office based or homebased workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home. For part time roles – please note this will be pro rata.

Contracted

Hours:

Full-time 37 hours per week or Part-time minimum 22 hours per week. Job-share will be considered. Talk to us about compressed hours.

Contract Type: Fixed term/Secondment opportunity until 30 June 2027

Location: Home-based OR office-based, flexible location. Also, hybrid working (3 office days and 2 days a week from home). CQC’s offices are in London, Newcastle, Leeds, Nottingham and Bristol

Closing Date: Tuesday 20th January 2026 m

Every role at CQC contributes to our mission. If you’re looking for a new role in Information and Records Management that gives a true sense of meaning and purpose, then you’ve found it! As a Records Manager, you’ll work within the Central Data and Information Office team to make sure CQC’s records and information are safe, easy to find, and managed in line with UK information legislation.

You’ll help shape how we manage and protect records across our systems including Microsoft 365, legacy systems, and paper records, supporting teams to work smarter and meet compliance standards.

• Led a project to safely review and delete thousands of outdated records, reducing risk and freeing up storage space.
• Designed and launched a new information architecture in Microsoft 365, with our colleagues in the M365 Platform team, that made finding files twice as fast for staff.
• Supported many colleagues on looking after their records and information.
• Sensitivity reviewed records in preparation for transfer to the National Archives.

• Leading on the design, development and delivery of information and records management services and guidance so teams follow clear, simple rules.
• Ensuring retention and deletion of digital and paper records is in line with CQC’s retention schedule.
• Controlling access rights and security settings across SharePoint, Teams, and legacy records.
• Working with project teams to build records needs into new systems and processes.

What we’re looking for in your application:

• Excellent understanding of information legislation and effective records management practice. Proven ability to design and deliver records management solutions – share examples where you led on the development of a solution which improved the way in which records were managed.
• Experience of applying records management theory in practice – tell us how you’ve used your knowledge to ensure records are managed effectively.
• Demonstration of excellent communications skills and the ability to clearly communicate technical/legislative language and make it understandable.
• Ability to think and act strategically – show how you’ve developed practical, innovative and creative solutions to complex strategic issues.
• Collaboration skills – show how you’ve worked with multiple stakeholders to improve records management.
• IT skills – show when you have administered a system.
• Organisational skills – show how you have prioritised and managed multiple projects and tasks.

Join us at CQC and grow your career in an organisation that values learning, collaboration, and meaning. Apply today to join a workplace where your impact is felt every day.

Note For Internal Candidates:
This is a secondment/fixed term opportunity. Please read the recruitment and selection policy section on secondments. You must discuss your application with your line manager before applying.

To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our…