Associate - Operations Business Risk and Controls

Operations Services department provides processing support for the front line business units handling trade finance, loan and cash management products. The department also includes Business Risk & Controls, Financial Crime Operations and Facilities Management. As an Associate - Operations Business Risk and Controls, you will play a critical role in supporting the Operational Risk Management program across the department. This is a full time permanent position.

Key responsibilities Execute the first line of defence (1

LoD)'s Operational Risk Management program including Risk and Control Self-Assessment (RCSA), Key Risk Indicator (KRI), and Operational Risk Event (ORE) tracking in collaboration with operational support teams Analyse emerging risk trends, incidents, and OREs to identify underlying issues, assess impacts and establish appropriate remedial controls and solutions Maintain oversight of the department's risk profile by tracking and managing identified issues from all sources (e.g. Internal Audit), ensuring remediation actions are delivered within agreed timelines Conduct control testing and Quality Assurance (QA), assess the adequacy of RCSA controls, and report deficiencies, policy breaches and overdue actions Liaise with relevant teams to ensure customer cases are handled to the highest standard, complying with FCA and Treating Customers Fairly (TFC) principles Support new projects and initiatives, including preparing business requirements, coordinating tasks and taking responsibility for relevant system testing and implementation Provide support for daily operational tasks within the department, ensuring adherence to the Bank's procedures and the timely, accurate delivery of all team's duties Act as the operational risk coordinator liaison, promoting risk awareness and supporting the integration of the risk and control frameworks across the department Requirements Degree educated in Finance, Economics, Accounting or other relevant subject Proven track record in Operational Risk and Controls management in Banking sector Solid understanding of operational risk, mitigating risk and control frameworks Understanding of corporate and retail banking products Excellent analytical skills Excellent written communication skills in English Fluency in Mandarin Chinese is advantageous Proficient in Microsoft Office (Word, Excel, PowerPoint, Visio) Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK.

It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.