Financial Reporting Services Specialist

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users.

We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board.

We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages.

Ledgy is transforming its existing customer motion to lay the foundation for significant growth in the next 12 months. We hit >50% growth last year, reached profitability, and are looking to push even higher! As Financial Reporting Services Specialist at Ledgy, your mission will be to ensure our customers successfully leverage Ledgy's financial reporting capabilities. You'll support our customers’ finance and accounting users, combining financial reporting knowledge with hands‑on support and service delivery to help companies navigate complex compliance requirements across IFRS 2, FRS 102, and ASC 718.

This is a high‑impact role where you'll work directly with customers during critical moments—providing ongoing support after implementation through IPO preparation—while collaborating closely with Product, Engineering, and Customer Experience teams to continuously improve our reporting solutions.

• Deliver expert guidance on financial reporting standards (IFRS 2, FRS 102, ASC 718) to customers
• Own ongoing customer support for financial reporting after implementation, helping customers generate accurate reports and navigate compliance requirements
• Be the voice of the customer for all things Financial Reporting, sharing customer feedback with the product team
• Develop and maintain documentation, best practices, and templates that help customers achieve reporting compliance efficiently
• Support the Customer Success (CS) team in navigating complex financial reporting questions and customer engagements
• Build scalable processes and enablement materials that reduce manual support while improving customer outcomes

• Become fluent in Ledgy's product, with deep focus on the Financial Reporting (FiRe) tool
• Shadow ongoing support interactions & CS calls to understand common pain points
• Complete a comprehensive onboarding program with dedicated mentorship from the Head of Customer Success and Financial Reporting Services Lead
• Learn to use the full suite of Ledgy’s CS tooling, including Vitally & Intercom
• Begin contributing to customer support queries under guidance from senior team members
• Take ownership of your customer calls

• Independently own the post‑implementation Financial Reporting support journey
• Contribute to documentation improvements and customer enablement resources
  
  Participate in product feedback sessions, sharing insights from customer interactions

• Lead complex multi‑stakeholder reporting projects with minimal supervision
• Identify and document patterns in customer needs to inform product roadmap priorities
• Drive initiatives to improve the efficiency and scalability of financial reporting services delivery
• Contribute to thought leadership content on financial reporting and equity management

The role is based in London, but we will consider excellent remote candidates.

• Have a minimum of 2+ years of experience in financial reporting, accounting, audit, or related advisory roles with exposure to share‑based payment accounting
• Possess foundational knowledge of IFRS 2, FRS 102, or ASC 718 standards
• Can distill complex financial and regulatory concepts…