Director Banking FRM Optimisation

Brand: HSBC

Work style:
Office Worker

Date: 5 Mar 2026

Location:

London, GB, E14 5HQ

Credit and Capital Management (CCM) is establishing a Banking FRM capability. The Director, Head of FRM Knowledge Optimisation, Banking, is responsible for ensuring that banker knowledge and tooling support accretive origination, active balance sheet steering, and optimisation of Banking and Global CIB Return on Tangible Equity (RoTE) and Economic Profit (EP).

• CCM and Banking FRM business lead for pricing and business performance tools, working with product owners to ensure the tools optimally support accretive origination, active balance sheet steering, and optimisation of Banking and Global CIB Return on Tangible Equity (RoTE) and Economic Profit (EP).
• Banker training lead for Banking FRM.
• Operationalisation of the Economic Profit framework within Banking.
• Close collaboration with Capital Strategy and Balance Sheet Steering and Optimisation leads to deliver a precision pricing framework and metrics to effectively signal correct economics to bankers, supporting accurate decision‐making and growth.
• Design and delivery of marginal pricing pilots and capability, including pricing signals to Strategic Client Origination.
• Establishment of governance frameworks for the Banking FRM function.
• Compliance with applicable regulations and Group policies and governance frameworks.

• Business lines – CIB
• Functional Teams – Treasury, Business Finance, Risk, COO
• Group & Regional teams

The role holder will interact equally with senior management of stakeholder groups and frontline bankers as necessary. Governance should be in accordance with Group standards, policies, and procedures.

• Developing and communicating a powerful and compelling vision for Banking and CIB FRM that inspires and engages people with HSBC values and goals as the basis of a high‑performance, customer‑centred, and inclusive culture.
• Driving cross‑team collaboration and knowledge sharing.
• Trusted by customers and stakeholders to make balanced, fair decisions.
• Proven ability to motivate people to go above and beyond.
• Contribute to an environment of continuous performance improvement, with the ability to respond to feedback.
• Need to drive the embedding of new ways of working, supported by training.
• Fragmented data environment.
• Remaining flexible and adaptable in an environment of constantly changing priorities, challenging bureaucracy, and staying true to the values and strategy of the Group.
• Working across multiple markets and businesses/functions with multiple delivery and business partner teams.
• Defining the approach and dealing with complex requirements and unique projects.
• Management and control of projects to meet exacting timescales.
• Systems and processes involved are often highly technical in nature or require specialist knowledge to fully understand and effectively deliver the required changes.

• Banker experience (5–10 years), including active client‑facing experience.
• Knowledge and experience of CIB products, including a range of distribution channels.
• Track record of successful implementation of strategic projects with ambitious commercial and mind‑set change outcomes.
• High level of drive and motivation to ensure successful delivery of complex transformational initiatives.
• Proven ability in working across multidisciplinary and multicultural diverse work environments, with evidence of managing and satisfying multiple stakeholders and perspectives in a fluid and changing environment.
• Strong understanding of HSBC Group structures, processes, values, and behaviours.

• Outcome‑focused with the ability to pay attention to detail and ensure tasks are completed on time and to the required levels of quality.
• Excellent problem‑solving and quantitative skills, with the ability to build financial models.
• Ability to make critical decisions and strategically prioritise based on business goals.
• Developed understanding of bank regulations across capital (banking book and trading book) and liquidity.
• High level of drive and motivation to ensure successful delivery of change initiatives.
• Outstanding…