Pensions Specialist

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Title: Pensions Specialist

Grade: Band 2

Location: 5 Endeavour Square Stratford /City Hall / Hybrid Working

Contract Type: Fixed term contract - 12 months

Closing date for applications: Thursday 5th March 2026 @ 23:59

Over a set period of 12 months, this post will contribute to the efficient and effective setting up of and future proofing of the HR Shared Services by being responsible for processing comprehensive Local Government Pension Scheme (LGPS) pensions administration for Greater London Authority and Old Oak and Park Royal Development Corporation employees, and enabling the transition of these activities into business as usual requirements for TfL's employee services team.

• Deliver core LGPS administration activities for the Greater London Authority (GLA) including: processing leavers; calculating all types of pensionable pay (including Assumed Pensionable Pay); reviewing regular submissions to the third party pension administrator; generating estimates; answering technical queries; working closely with the Payroll function.
• Ensure that a full documented process and guidance is in place on key LGPS administration activities for the GLA.
• Ensure an effective hand off process is created and documented with the GLA to enable the TfL Employee Services team to undertake the LGPS administration activity.
• Manage Key stakeholders within the GLA & Old Oak and Park Royal Development Corporation (OPDC), dealing regularly with the People Function on key updates related to Pensions and processes.
• Analysing, interpreting the financial/ pension data to provide updates to GLA / OPDC employees on their scheme.
• Update HRSS Senior Management at TfL at periodic performance meetings focusing on Service Level Agreements and employee feedback.
• Create and provide documented guidance on using and updating tools to support the correct calculation and payments of all types of pension benefits in the LGPS fund that GLA & OPDC users are eligible for, to enable training and understanding of HRSS staff and the ability to future proof the tool for continuous improvement purposes.

• Strong communication skills with both internal and external stakeholders
• Have the ability to maintain and monitor Local Government Pension Scheme (LGPS) portal to ensure accuracy of data.
• Have the ability to maintain and monitor accuracy of case records, making necessary improvements and tracking progress against agreed metrics.
• Attention to detail and ensures accuracy and can review documentation and identify ways to improve its presentation.
• Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations.
• A great team worker - an emerging role model with the ability to support and develop others on LGPS processes.
• Being able to analyse, interpret and present data to peers and senior stakeholders.

• Good knowledge of regular, complex, and sensitive Local Government Pension Scheme (LGPS) cases
• Understands and know how to apply the jurisdictional law, regulation and agreed policy in relation pensions related activity
• Strong knowledge of LGPS schemes including end to end processes to allow administration of the scheme.
• To train colleagues on how to check complex calculations of pension benefits/entitlements, including Ill Health Retirement, Early Retirement benefits including redundancy.

• Experience and knowledge of delivering administration services to a Local Government Pensions Scheme (LGPS).
• Creation of process documents including process maps, standard operating procedures, and training delivery.
• Experience in analysing, interpreting, and presenting financial data to a range of key stakeholders.
• Experiencing of leading the development and upskilling of others on LGPS processes
• Experience of identifying and simplifying a complex customer process in order to deliver excellent customer service

We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Please apply using a CV. Word (.docx) format preferred and do not include any photographs or images. Please think carefully about the skills, knowledge and experience outlined in the job…