Senior Vice President, Global Cross Border Funds Transfer; CBFT Product Manager - Services

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in innovation, problem solving and providing superior client experience to Citi’s Cross Border Payments team.

The Cross Border Funds Transfer team’s goal is to provide our clients with a superior client experience, innovative product and solution set that maximize Citi’s penetration of cross‑border flows - resulting in Citi continuing to lead the industry and find unique ways to solve for its varied client needs. Citi is uniquely positioned by way of our global capabilities and geographic reach to deliver this.

Citi is widely considered to be the market leader in Cross‑border flows due to its ability to effect payments in over 140 currencies, its in‑country presence in nearly 100 countries coupled with its strong regional solution sets. At its core, Citi intends to continue to reinvent itself in this space, serving a very large portfolio of clients with globally significant flows, by increasing digitization and easing the complexities associated with these flows.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Cross‑border Payments is a key strength and differentiator for Citi, given the significant depth of the branch network and years of operating experience, many of them exceeding 100+ years. The depth of local operations coupled with years of experience dealing with regulators and multiple market participants, FMI and other network partners makes Citi’s Cross‑border business market leading and amongst the largest in the industry.

It is one of Citi’s Treasury and Trade Service (TTS) most important business lines.

The business operates very closely with the domestic franchise as well as in perfect harmony with Citi’s market leading Foreign Exchange Business. The Cross‑border Payments and Receivables business intermediates and processes flows generated by Corporates, Banks, Financial Institutions and Governments.

• Senior contributor to the design, product development/enhancements and closing of product gaps involving co‑ordination with global partners and in‑country product teams across regions.
• Support the evolution of the product offering to provide clients with unique and contextual User Interfaces and payment/ FX execution solutions to enhance client experience and enhance client satisfaction by leading specific product builds and initiatives.
• Support the expansion of Citi’s next generation of Cross‑border payments offerings including new feature functionality not just around efficient payment and FX execution but also digitization of client interfaces as well as the backend, strong service and implementation focus and overall enhanced client experience.
• Support delivery of Product P&L (Revenue, Expense, Net Income Plan and Operating Efficiency) for the entirety of the CBFT business.
• Engage sales and country partners to win marquee Cross‑border Payments mandates to create a recurring stream of new revenues while at the same time protecting and growing the existing significant revenue and client book.
• Analyse product profitability, competition and positioning in the market and proactively drive initiatives to maintain Citi’s leadership position.
• Work collaboratively with the global, regional, and country product teams to drive collective value for clients across the CBFT offering.
• Strong Risk and Compliance focus given the complexities of Public/ Private side of the underlying businesses while having a good commercial focus to determine pricing structures in line with level of market risk exposure.
• Support and lead client engagement on key payment deals and key relationships.

• Significant experience including cash management and payments product expertise.
• Strong collaboration skills, along with the ability to work closely and build trust with senior management and other partners.
• Exceptional organization and process management ability.
• Superior interpretive and…