Account Manager, Client Accounting; Maternity Cover

Position: Account Manager, Client Accounting (Maternity Cover)
Location: Greater London

** The Company
**** Why This Role Matters
** The role is to manage sales from a Client Accounting perspective from beginning to end encompassing the management of both buyers and sellers’ activities. You will liaise with cross-functional internal teams to improve the entire customer experience. The objective is to provide a high standard of service to clients and the business in a high-pressure environment.  In this role, you will be operating as the lead point of contact for all matters related to the sales and client communication.
** How You'll Make an Impact
** Conduct and manage all pre-sales and post-sales activities, in accordance with processes and policies, including but not limited to:
* Manage Buyer registration and compliance control
* Managing extended payment terms requests and escalating all special requests to Managers for review and approval to ensure accurate cash-flow
* Manage all Seller payment instructions in time for sale settlement
* Manage and review Pre-and Post-Sale obligations, including effective communication to the business and the resolution of all issues timely

Execute and manage all sale activities within deadlines, exhibiting a high level of accuracy and attention to detail, This will include:
* Review and manage Debt collection, including following up directly with clients and the organization to ensure effective communication on outstanding debtors and providing client invoices and statements as necessary
* Proactively communicate with the business regarding the status of the sale to ensure effective communication and excellent client service. This includes scheduling meetings and liaising with the Specialist departments, Business Support Group, Post Sale Department, Christies Art Transport, Commercial Finance, Legal and any other communication necessary to meet the objective.
* Prepare and manage sale settlement processes timely to meet contractual obligations to our Sellers’. This includes making sure all settlement processes have been followed and the sale is in a complete position to be settled efficiently. Ensuring and reviewing Seller Charges within the specified deadline, making sure clear and effective communications with the Specialist department, Business support group and the Post sale department to ensure accurate sale settlement and delivering timely sale settlement reports to the Payments team
* Process all impromptu sale requests in a timely manner with accurate amendment and review of the ledgers and clear responses to departments and clients. This includes but not limited to: re-invoicing for clients, after sale request, making items stock, cancelling lots, issuing and processing tax refunds, process of sundry requests credits and debits and preparing for settlement as required
* Effectively manage entering all extended payment terms on the A/R and A/P ledgers to ensure accurate cash-flow
* Assist as needed with the receipting of incoming payments and resolving any issues resulting from the payment and receipting process i.e. 3rd party payments, unidentified wires etc.
* Monitor and review Sale Debt reports regularly to ensure effective debt collection and adding comprehensive notes on the clients account
* Effectively handle and escalate issues and queries from internal/external clients ensuring that management is advised and aware of any critical factors affecting sales and clients
* Manage and review daily single releases for sale settlement
* Assist as necessary with reviewing and preparation of the Bad Debt Provision Managing Stakeholder Relationships
* Building and maintaining strong, long-lasting relationships with external and internal clients
* Communicate to the business and to clients clearly and with integrity in a professional style

In addition
* Assist as necessary with reviewing and preparation of the Bad Debt Provision
** What you’ll bring to the team
*** Knowledge of basic accounting required.
* Customer service experience
* Excellent time management to coordinate and manage several sales simultaneously
* Strong attention to detail and follow-through skills
* Strong ability to work under pressure and on own initiative in a responsible and…