Investment Product Control Manager

Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings.

J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals.

As an Investment Product Control Manager at J.P. Morgan Personal Investing you will support J.P. Morgan Personal Investing, you’ll be a part of a flat-structure organization. You ll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment. Additionally, you ll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Our Investment Product Control Management team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We re looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each line of business, function and region to mitigate operational risk.

Based out of London your day-to-day responsibilities will include:

• Leading the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal JPMC policies.
• Collaborating and build relationships with J.P. Morgan Personal Investing business stakeholders to identify potential risks associated with new and existing products, and develop strategies to mitigate these risks.
• Conducting comprehensive risk assessments for product development and change initiatives, ensuring that all potential risks are identified, evaluated, and addressed.
• Monitoring and evaluate the effectiveness of existing controls and recommend improvements as necessary.
• Providing training and guidance to staff on control processes and risk management practices and foster proactive risk management culture across ICB.
• Contributing to the Compliance and Operational Risk Evaluation (CORE) program by focusing on four key pillars: i) Control Design & Expertise; ii) Risks & Controls Identification/Assessment; iii) Issue Management; iv) Control Governance & Reporting.
• Partnering effectively with control colleagues across the firm, business, operations management, legal, compliance, risk, audit and technology control functions to further establish and maintain business relationship loops.
• Supporting consistent and rigorous operational risk practices and control programs (incl. control committee reporting, risk mitigation, key risk indicators, control design, and controls performance evaluations).
• Reviewing, analyzing and managing programme-related data (e.g. KRIs/KPIs) and key metrics to inform on the health of the operational risk and control environment.
• Contributing to cross-departmental initiatives (e.g. awareness programs, risk expos, trainings, etc.).

• Strong experience in Operational Risk Management gained through working within Product Management, Controls, Compliance or Audit within a large financial institution, regulator, consultancy firm and/or retail investments manager.
• Strong acumen for risk identification and assessment, and development of effective control mechanisms…