Delegated Authority Oversight Officer

Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Headquartered in London, with international hubs in Copenhagen, Dubai, Miami, Dublin, Singapore, Sydney and Bermuda, to be closer to our clients across the world. To learn more about us please visit our website

The Senior Delegated Authority Officer is responsible for the effective management of Cover holder onboarding, annual due diligence, and oversight processes for Chaucer Syndicate Limited (CSL). The role supports underwriting teams in ensuring full compliance with Chaucer's internal standards and regulatory requirements. Strong stakeholder engagement-both internal and external-is essential to the success of the wider Delegated Authority Oversight function. A deep understanding of relevant regulations, including Delegated Authority, Consumer Duty, Compliance, and Financial Crime, is required.

The position demands strong organisational, communication, and analytical skills, along with thorough knowledge of Lloyd's and London Market frameworks.

• Support and provide guidance to underwriting teams,
• Ensure delegated arrangements comply with regulatory frameworks, including Lloyd's and Chaucer standards,
• Undertake Pre Bind Quality Slip checks for all new and renewing business,
• Annual compliance and oversight of all existing Coverholders,
• Manage endorsement requests, including any associated ATLAS tasks,
• Conduct peer reviews of due diligence assessments and provide initial sign‑off,
• Identify and mitigate risks associated with delegated business,
• Collaborate with the Group Head of Delegated Oversight to identify high-performing Coverholders and growth opportunities,
• Contribute to strategic updates and operational improvements,
• Maintain awareness of regulatory changes:
  Monitor updates from Lloyd's, especially regarding Solvency II and Consumer Protection Code amendments,
• Represent Chaucer, as appropriate, on market forums,
• KPI Reporting,
• Draft papers for committee reporting,
• Provide training on the Delegated Authority function where required,

• Demonstrates a clear understanding of regulatory requirements relating to Delegated Authority, Conduct (including Consumer Duty), Compliance, and Financial Crime.

• Relevant Lloyd's / London Market experience preferably
• Advanced Microsoft skills - Word, Excel & Power Point
• Strong organisational / time management skills
• Experience and knowledge of Atlas, Crystal and DCOM

Chaucer is a leading global insurer operating in both Lloyd's and company markets, helping industries worldwide manage risk-from nuclear, shipping, manufacturing, and property. Headquartered in London, with offices in Copenhagen, Bermuda, Sydney, Ireland, Miami, Dubai, and Singapore, we're close to our clients wherever they are.

We have shown strong financial success with our Gross Written Premiums growing from $1.4bn in 2019 to $3.5bn in 2024. Backed by strong teams, platforms, and client relationships, Chaucer is poised for continued success.

We offer:

A flexible office hybrid work model that supports individual and team needs.

A diverse, inclusive culture that values people for who they are.

Extensive, non-contributory benefits, including medical, life, and pension cover, flexible holidays, and wellbeing support.