DUA Specialist

Location: Greater London

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** Primary Details
** Time Type:
Full time Worker Type:
Employee To act as a bridge between the transactional activities of the off shore processing teams and the Underwriters, Underwriting Assistants, Clients and Brokers who rely on those transactional services; across both Insurance Administration and Credit Control activities. To be responsible for developing and maintaining relationships with one or more Client/Broker organizations ensuring that all operational issues are resolved in an efficient and effective manner.

To resolve complex queries that cannot be completed by our offshore team. To continuously grow the capability of our offshore team through general support and additional training / refreshers where required.
** Delegated Underwriting Authority Specialist
**** London/Chelmsford/Hybrid
**** The Opportunity
** We’re looking for a Delegated Underwriting Authority Specialist to join our team at QBE in a role that’s all about making things run smoothly! This is the perfect opportunity for someone looking to develop their career in a supportive and dynamic environment. If you're a team player, excited to learn, and enjoy solving problems, then this is the role for you.
** Please note** - Applicants must have the right to work in the UK as visa sponsorship is not available for this role.
** About QBE
** At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the  of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
** Your new role
** As a Delegated Underwriting Authority Specialist, you'll act as a bridge between the offshore processing teams and the underwriters, underwriting assistants, clients, and brokers who rely on their services. You'll be involved in both Insurance Administration and Credit Control activities, ensuring that everything runs efficiently and accurately.

You’ll also play an important role in developing and maintaining strong relationships with our client and broker organizations, ensuring that any operational issues are resolved quickly and effectively.

You’ll be responsible for resolving complex queries that the offshore team can’t resolve and will be responsible for supporting and training the offshore team to continuously improve their skills.

Regular internal and external audit reviews are undertaken which you will be directly involved in preparing supporting evidence.

Full support and training will be given to help you grow in your role and feel confident in everything you do!
** About You
*** Can establish and maintain strong business relationships with clients and brokers
* Has excellent communication skills (phone/email) and is comfortable negotiating with clients and stakeholders
* Pays close attention to detail, ensuring accuracy in every task
* Is comfortable working with Excel and understands how to use reports effectively
* Has good investigative skills and enjoys problem-solving
* Can deliver effective presentations when needed
* Is excited to learn new skills and grow within the company
** Benefits
* * We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from

As well as the benefits below we also offer an extensive choice of other options to suit you!
** 30 days holiday a year
** with the option to buy up to 2 additional days.
** Flexible working** - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
** Pension –
** you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
** Private medical insurance** – we fund fully…