Credit Controller

About Us

At Allianz, we are proud to be one of the world's leading insurers and financial services providers. We care for our employees, encourage growth, and foster an inclusive culture. Join us and be part of a team that values innovation and continuous improvement.

We are recruiting for two Credit Controllers to join our Finance team. This is an exciting opportunity to support the delivery of Credit Management objectives and KPIs through timely and effective premium collections, maintaining standards, and building strong relationships with brokers and internal teams.

This is a full‑time hybrid role based at our London office.

Working hours:

8:00-16:00 or 9:00-17:00

Office attendance will be required one day per week. We offer flexibility, and specific arrangements can be discussed during the interview process.

Pay:
Circa £28,000, dependent on skills and experience.

• Review aged debt reports to prioritise collection activities.
• Contact brokers regarding overdue premiums and resolve any issues to ensure timely settlement.
• Update records of broker interactions and agreements.
• Resolve payment disputes in collaboration with underwriting and finance teams.
• Report on premium collection status to management.

• Undertake credit control activities to ensure prompt premium payment and achieve agreed KPIs.
• Handle internal and external customer queries efficiently and professionally.
• Build effective relationships with brokers and internal stakeholders.
• Ensure timely and accurate allocation of payments to policy entries.
• Escalate issues to improve broker payment performance or resolve queries.
• Process accounting entries and payment requests within authority levels.
• Provide reporting on ledger performance as required.

We don't expect you to know everything from day one, but the following will enable you to hit the ground running:

• Strong communication and negotiation skills.
• Excellent attention to detail and organisational skills.
• Problem‑solving mindset and resilience.
• Experience with Microsoft Excel and ERP systems (desirable).
• Financial acumen and credit control experience (desirable).
• Insurance industry experience is a bonus, not essential.
• CICM qualification (certificate level) or willingness to study towards it (desirable).
• Familiarity with Generative AI tools (e.g., chatbots) is desirable but not essential.