Client Operations​/Investor Relations - Private Credit

Drax-Altus is partnering exclusively with a top-tier European private credit manager overseeing more than €20billion across diversified strategies. As part of the continued growth of its Private Credit business, the firm is hiring an Investor Relations / Client Operations Lead in a newly created role.

The successful candidate will sit at the centre of investor engagement: leading communications, managing sophisticated reporting and analysis requests, and helping to redefine how LP relationships and workflows are structured and delivered.

• Act as the central point for investor communications and requests across the Credit platform
• Manage prospective investor queries (via IR) covering operational and performance topics
• Handle information and data requests on investor details, capital activity, performance, and fees

• Deliver performance data to investors (IRRs, MOICs, cash flow and return analysis)
• Collaborate with Fund Finance, Portfolio Optimisation, and IR teams to ensure accuracy and consistency

• Liaise across Fund Control, Operations, Investment, and Portfolio Optimisation teams
• Oversee external fund administrators’ investor servicing output
• Ensure responses align with fund documentation, governance, and internal records
• Review bespoke investor reporting requirements and validate fund performance metrics

• Review and streamline IR workflows for investor communication
• Support implementation of systems to enhance efficiency and investor experience
• Manage workflow tools and query pipelines, maintaining clear records of all interactions
• Build a repository of recurring investor queries to automate outputs (dashboards, FAQs, reports)

• 7 - 10 years+ years in fund finance, fund control, fund operations, or investor servicing within private markets (ideally private credit
  )
• Strong understanding of closed-ended fund mechanics (capital flows, fees, investor reporting)
• Experience managing institutional investor communications and performance data delivery
• Confident with fund performance metrics (IRR, DPI, MOIC) and related calculations