Service Charge Accountant

Reports to: Controller / Head of Finance

The Service Charge Accountant is responsible for the accurate preparation, management, and reconciliation of service charge accounts for residential, commercial, or mixed-use properties. The role ensures compliance with leases, legislation, and industry best practices while providing clear financial reporting to Head of Finance, property managers, clients, and leaseholders.

• Prepare annual service charge budgets in collaboration with property managers.
• Forecast expenditure and monitor variances throughout the year.
• Maintain accurate service charge accounts for multiple properties.
• Produce monthly, quarterly, and annual financial reports for stakeholders.
• Ensure compliance with RICS Service Charge Code and relevant legislation.
• Searching and extracting reports from Qube for external reporting
• Post necessary journal entries on to Qube system including for inter funds transfers such as short-term loan, refunds and other adjustments as required

• Prepare year-end service charge reconciliations and statements.
• Manage service charge audits and liaise with auditors for annual certification
• Recording and settling service charge, reserve fund and ground rent, huge volume of receipts
• Calculate incorrect payments in account and carry out inter account transfers including tenant’s receipts, Sublet fees, Fob , sales pack and heating payments
• Respond to tenant queries regarding service charge budgets and reconciliations.
• Provide clear explanations of variances and cost allocations.
• Reconcile service charge bank accounts, resolve any discrepancies
• Raising service charge, ground rent, reserve, balancing charge invoices on periodical basis
• Maintain accurate financial records in property accounting systems
• Regular checking of mail box, responding to tenants’/ clients’ queries

• Monitor service charge cash flow and ensure timely payment of invoices.
• Allocate costs accurately to relevant properties and cost centers.
• Recording interest received from bank for all accounts onto Qube in a regular basis
• Transferring funds between accounts as and when requested
• Recording suppliers refunds onto system?