Credit Control Specialist

Are you target‑driven, detail‑obsessed, and brilliant with customers? Love the satisfaction of a clean reconciliation and a balanced ledger? Then you might be the Credit Control superstar we're looking for.

We're on the hunt for a proactive, confident, and organised Credit Control Specialist to support our Effies operations and keep cashflow running smoothly on a contract basis. If you thrive in a fast‑paced environment and enjoy taking ownership of your accounts, this role is calling your name.

Ir35 Status: Inside (PAYE)

Start Date: ASAP

• Managing customer accounts through the Effies system
• Making 30+ outbound collection calls a day and following up via email
• Performing daily manual bank reconciliations in Excel
• Keeping customer balances, payment statuses and account notes up‑to‑date
• Sending secure payment links and processing card payments
• Owning the shared mailbox and delivering top‑tier customer service
• Spotting problem accounts early and escalating them to the Effies Team

• Proven experience in credit control / collections
• Strong Excel skills, especially manual reconciliations
• Brilliant communication - confident on the phone and professional via email
• Experience in awards systems or events collections?
  Huge bonus!
• Comfortable contacting suppliers and managing payment conversations