Head of Advice, Supervision and Business Risk and Controls Oversight, Wealth

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At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most.

We're proud to be one of the UK's leading wealth managers, with over £109bn
* in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel - and we're growing.

* As of June 2025

This is a FLOD senior leadership role responsible for overseeing the quality, compliance, and effectiveness of investment advice and financial planning advice services delivered to clients, together with oversight on the business risk and controls in the Wealth Business. This role ensures that all advice processes meet regulatory requirements, adhere to best practice standards, and deliver optimal client outcomes whilst managing risk and supporting business growth.

The role would also lead on the cross-border competency and execution of the framework in the client teams. The role also supports the CEO Wealth to ensure that the business risk agenda is effectively monitored and managed, and the Consumer Duty Framework is embedded.

Responsible for input into the ongoing design and the delivery of the advice journey, with a robust advice supervision framework covering both investment advice and financial planning. Work with SLOD to conduct file reviews and quality assurance checks to ensure advice suitability and appropriateness. Provide coaching and feedback to advisers to enhance advice quality and client outcomes. Establish and monitor KPIs for advice quality, client outcomes, and regulatory compliance.

Implement remediation plans where advice quality issues are identified.

Ensure all investment and financial planning advice complies with FCA regulations, including the Consumer Duty requirements. Maintain oversight of advice processes to ensure adherence to regulatory standards and internal policies. Monitor regulatory developments and implement necessary changes to advice frameworks and processes.

Maintain oversight of and adherence to the relevant RCSAs, working closely with SLOD to ensure controls effectiveness and addressing challenges.

Ensure cover the cross-border competency and adherence to the framework. This would require engagement with Compliance and Rathbones Investment Management International (Jersey, Guernsey and Ireland).

Oversight of the Consumer Duty Framework and embedding into the Wealth business, including responsibility for Vulnerable Clients approach.

Work with SLOD on the production of regulatory reports and MI relating to advice quality and outcomes for the business to report into the Wealth governance structure.

Lead and develop the advice supervision team, including supervisors and technical specialists. Create a culture of continuous improvement and technical excellence. Identify training needs and develop capability across the adviser population. Support recruitment and assessment of advisers to ensure appropriate competency levels. Manage performance and conduct issues in line with regulatory requirements and company policies.

The teams that would report to this role would be T&C and Supervision for both investment advice and financial planning advice, policy and procedure relating to the Suitable Advice Guide. There would be matrix leadership of the Supervisory structure in the client teams. Close working relationships required with Proposition, Operations and Compliance Teams.

Contribute to the strategic development of advice propositions and service models. Work with…