Senior Pension Administrator

Senior Pensions Administrator – Defined Benefit pension administration is essential
.

Contract Duration: 23 Months

The Opportunity:

Are you a highly experienced Defined Benefit (DB) pensions administrator looking for a challenging, high‑profile contract?

Our globally renowned client is seeking a Senior Pensions Administrator to join its UK Trustee Services Unit (TSU) in London. This is a rare opportunity to manage complex, high‑value administration for one of the largest corporate pension schemes in the UK, with assets exceeding £18 billion and over 45,000 members.

You will be a key player in a London/Krakow team, providing an essential, end‑to‑end service to the Trustee, members and the Company.

Key Responsibilities & Impact:

• Handling High‑Value Authorisations: Taking ownership for the authorisation of significant payments, including pension commencement lump sums up to £268,275 and transfer values up to £1.5 million
  .
• Managing Complex Casework: Leading administration for non‑standard, intricate workflows such as retirement, divorce and transfer cases
  .
• Technical Query Resolution: Serving as an escalation point for complex member queries, including those related to Lifetime/Annual Allowance, SSPP and formal complaints
  , requiring deep technical and scheme‑specific knowledge.
• Driving Operational Excellence: Providing support to the Operations Team Leader by controlling outstanding case volume and ensuring adherence to legislative requirements and Trustee‑defined Service Level Agreements.
• Legislative Insight: Developing expertise in new UK pensions legislation and supporting the implementation of changes to administration processes across the schemes.

What You’ll Bring:

• Experience: A minimum of 5 years’ senior‑level Defined Benefit pension administration experience is essential.
• Technical Knowledge:
  Advanced technical knowledge of UK pensions legislation and a track record of processing and authorising complex pension calculations
  .
• Qualifications: Educated to A‑level standard or higher. A PMI pension administration qualification (e.g., APMI, RPC, CPC) is highly preferred or evidence of actively working towards one.
• Systems
  
  Experience:
  
  Familiarity with pensions administration systems, preferably Compendia and/or Intellipen
  , would be a significant advantage.
• Core
  
  Skills:
  
  Exceptional attention to detail, strong customer‑focused communication skills (written and verbal) and a proven ability to work as a self‑starter and effective team player within a multi‑site operation.

Does this sound like your next career move? Apply today!

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