Credit Controller - Specialty

Credit Controller – Specialty

Position:
Credit Controller – Specialty within the London Market segment. Full-time, permanent role offering competitive salary and the chance to shape a high-impact function.

• Manage the collection of premiums and fees, ensuring accounts are settled promptly and in compliance with regulatory and client requirements.
• Work closely with brokers, underwriters and internal stakeholders to resolve queries, reconcile discrepancies and build strong relationships that support smooth payment processes.
• Monitor outstanding debt, allocate cash and maintain clear, up‑to‑date records.
• Produce meaningful management information reports and ensure compliance with FCA, Lloyd’s and internal policies.
• Drive process improvements, contribute to automation initiatives and help shape a first‑class credit control function.

• Proven background in premium and fee collections within the insurance market.
• Experience with Electronic Claims Filing (ECF) – essential.
• Strong understanding of Lloyd’s processes and practices.
• Experience with SAP or similar financial platforms – desirable.
• High level of accuracy and ability to perform under pressure.
• Executive communication skills: able to engage effectively with senior stakeholders and non‑financial colleagues.
• Initiative: capable of identifying issues and solving complex problems independently.
• Discretion: handles confidential information with utmost care and professionalism.

• Competitive salary based on skills and experience.
• Holiday allowance of 25 days plus bank holidays.
• Hybrid working options (office and home).
• Health & support: private healthcare plan (including pre‑existing conditions).
• Life assurance.
• Group income protection.
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
• Employee assistance programme for wellbeing support.
• Discounts on various products and services.

Apply now – we’d love to hear from you. If you’re unsure whether you meet every requirement, we encourage applications from all backgrounds and levels of experience.

We are proud to uphold a zero tolerance policy towards discrimination of any kind, regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation.

After the closing date, we’ll review all applications and may invite selected candidates for an interview (virtual or in-person).

Sedgwick is an Equal Opportunity Employer.