Senior Group Risk Administrator

Senior Group Risk Administrator (12-Month Contract)

Location: London - Hybrid working 3 days in the office, 2 days from home

Contract: 12-Month Fixed Term

Salary: £40,000

Are you an experienced Group Risk professional looking for your next challenge? We’re seeking a highly organised and proactive Senior Group Risk Administrator to join our team on a 12-month contract. This is an excellent opportunity to play a key role in delivering exceptional service to our clients and advisers while supporting the smooth running of our Group Risk function.

As a Senior Group Risk Administrator, you will be responsible for the efficient management and administration of group risk schemes, including Group Life, Income Protection, and Critical Illness. You’ll act as a central point of contact for advisers, clients, and insurers ensuring processes are handled accurately, promptly, and in line with regulatory requirements.

You will work as part of a collaborative team, contributing to continuous improvement initiatives and helping us maintain the highest standards of compliance and client service.

• Serve as the primary contact for advisers and clients regarding group risk schemes.
• Handle enquiries efficiently, delivering outstanding customer service.
• Process new business, renewals, and policy amendments across Group Life, IP, and Critical Illness.
• Liaise with insurers to obtain quotes, underwriting decisions, and documentation.
• Maintain accurate and compliant records in accordance with FCA standards.
• Support audits, compliance checks, and internal quality assurance.
• Prepare reports on scheme performance, renewals, and pipeline activity.
• Update CRM systems and ensure data integrity is maintained.
• Contribute to process improvements and operational best practice.

We’re looking for someone who is confident, reliable, and capable of managing a busy and varied workload.

• 3–5 years’ experience in financial services administration, ideally within Group Risk or Employee Benefits.
• Strong understanding of group risk products and the wider market.
• Excellent communication skills—both written and verbal.
• Highly organised with strong attention to detail.
• Ability to work effectively under pressure and meet deadlines.
• Proficient in Microsoft Office and CRM systems.
• Sound knowledge of FCA regulations and compliance standards.

• Working towards or holding a Level 4 industry qualification.
• Experience in an IFA or advisory environment with strong regulatory awareness.

• Opportunity to build your expertise in a supportive, professional environment.
• Work alongside a dedicated team focused on delivering high‑quality service.
• Gain valuable experience within a respected organisation in the employee benefits sector.