Onboarding Associate - SMBCJP

KYC Review / Onboarding Associate

Location: London (3 days onsite, 2 days WFH)
Contract: 12-month PAYE Rate: 250 per day

We are looking for a detail‑oriented KYC Review / Onboarding Associate to join a dynamic team responsible for ensuring smooth onboarding and compliance processes. This role is key to maintaining regulatory standards and supporting accurate customer data management across multiple jurisdictions.

• Process new customer account openings and periodic review requests accurately and on time.
• Act as an escalation point within the onboarding team for complex cases.
• Submit and review Anti‑Bribery & Corruption applications annually.
• Maintain accurate customer data across internal systems and perform housekeeping duties.
• Support ad hoc projects as assigned by the team lead.
• Communicate effectively with internal stakeholders during onboarding and reviews.

• Strong understanding of AML and KYC regulations.
• Familiarity with MiFID, EMIR, FATCA & CRS regulations (desirable).
• Ability to manage multiple tasks under pressure and meet strict deadlines.
• Excellent collaboration skills across regions and seniority levels.
• ACAMS or equivalent certification (desirable).

You’ll play a vital role in mitigating risk and ensuring compliance for a global client base. This is an opportunity to work in a fast‑paced environment where accuracy and stakeholder engagement are key.

Pontoon Solutions is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive.