Student Finance Officer

Full Time. Your required hours of work are 40 hours per week. The business operations are Mon-Thurs, 9am - 9pm and Fri - Sun, 9am - 6pm

We are recruiting for a Student Finance Officer on a permanent basis. The role will be hybrid and the successful candidate will have ideally have experience working in the Education sector and have experience chasing student debt.

• Provide accurate and up to date financial guidance to students and potential students regarding student loans.
• Support students on their Student Finance application.
• Administer the payment of Student Support Funds and keep up to date records of the resulting financial transactions.
• Work to resolve any queries students may have with their student loan accounts.
• Deal with various SLC change of circumstances.
• Reconcile all funds distributed and provide management information as requested.

• Must be able to work flexibly in a team
• Experience working in a busy office or experience working in administration
• Provide excellent customer care for the department, including advice to internal and external customers

• Experience of managing, presenting and maintaining complex data
• Significant experience of working with the public in an environment where good customer care is a guiding principle
• Experience of liaison with colleagues in various departments and levels across an organisation
  • Excellent organisational skills and time management
• Highly numerate
• Ability to supervise staff
• Experience

• Experience of working in a student finance related environment
• Will need to be able to work under pressure and resilient.
• Experience of project work
• Wants to pursuit a long-term career in Student Finance

• Support the delivery of an efficient and effective administrative, financial systems and procedures for the student financial administration to ensure the accurate, complete and timely processing of applications and payments
• Publicise student finance systems and procedures with curriculum and other support staff to ensure correct guidance is given on funding available
• Produce regular reports for the management on the distribution and effectiveness of funds and to advice on development and resource needs
• Ensure the smooth running of the student finances within the best practice of customer care

• Experience in the Education sector
• Experience chasing student debt

Please apply via the‘Apply’button above.

£26,000 to £29,000 p.a. dependent on experience