Credit Risk Administrator

London (Hybrid – 2 days per week in the office)

Head of Underwriting & Credit Risk

Clear Course is looking for a Credit Risk Administrator to join our growing Risk & Compliance team within Clear Course Payments. This is an excellent opportunity for someone early in their career who is looking to develop hands‑on experience in credit risk, onboarding, compliance, and payments within a fast‑growing fintech environment.

Reporting to the Head of Underwriting & Credit Risk, you will play a key role in supporting the onboarding and ongoing account management of merchants within the Clear Accept regulated portfolio. You’ll work closely with Credit Risk Analysts and wider internal teams to ensure merchants are onboarded efficiently, data is accurately maintained, and risk issues are identified and escalated appropriately.

The role offers strong exposure across credit risk administration, transaction monitoring, regulatory reporting, and compliance, making it a great foundation for longer‑term progression within Risk, Compliance, or Financial Operations.

Support the setup of new merchant accounts in line with onboarding processes, including in‑flight amendments and add‑ons

Co‑ordinate the collection and review of merchant documentation, resolving discrepancies to support timely onboarding

Work support tickets received via email or Jira from the Merchant Support / Helpdesk teams

Monitor and manage the Risk Mailbox, responding to queries and escalating issues where appropriate

Maintain and update merchant trackers, decision logs, pending applications, and weekly/monthly reports

Review incoming Credit Safe reports and flag potential risk events related to merchant activity

Maintain accurate credit records, documentation, and reporting

Support communication with merchants regarding account updates, requests for information, or actions taken

Assist in identifying trends in credit risk, fraud, or monitoring alerts, escalating findings where required

Provide ongoing administrative support to the wider Risk, Finance Operations, and Compliance teams

Support internal and external audits, regulatory requests, and ad‑hoc reporting as required

Maintain clear and up‑to‑date process and procedure documentation to support day‑to‑day operations

1+ year experience in an administrative or operations role (payments, fintech, financial services, or regulated environment desirable)

Strong attention to detail with the ability to manage data, documentation, and multiple work streams

Confident communicator, able to engage with internal and external stakeholders professionally

Good written and verbal communication skills

Basic understanding of customer due diligence (CDD) and onboarding processes (or willingness to learn)

Comfortable working with Excel, Word, and Outlook

Organised, methodical, and able to work independently while knowing when to elevate

Exposure to payments, acquiring, fintech, or risk/compliance environments

Experience working with Jira or ticketing systems

Interest in developing a career within Credit Risk, Compliance, or Financial Operations

Experience collaborating with product, technology, or development teams

At Clear Course, we’re committed to supporting our people both professionally and personally. As part of the group, you’ll have access to a comprehensive benefits package, including:

25 days holiday, plus bank holidays (with the option to carry over up to 5 days)

Private Medical Insurance (AXA) – core cover including outpatient, therapies, mental health and cancer cover (opt‑in benefit)

Cash Plan covering everyday healthcare costs such as dental, optical, physio and prescriptions (opt‑in benefit)

Life Assurance at 4x base salary

Group Income Protection providing long‑term financial support in the event of illness

Peppy Health support for menopause, fertility, pregnancy, women’s and men’s health (including partner access)

Perkbox – access to 4,000+ discounts and benefits, plus monthly flexi points and Employee Assistance Programme

Pension scheme with auto‑enrolment in line with UK legislation

Cycle to Work scheme (tax and NI savings via salary sacrifice)

Enhanced family‑friendly policies, including maternity, adoption, shared parental and paternity pay

Generous training and development support, including professional memberships where relevant

Recruitment referral scheme with financial rewards for successful referrals

You’ll also benefit from working within a supportive, collaborative culture that genuinely values Working Better Together.