Senior Credit Controller

3 days ago Be among the first 25 applicants

The Senior Credit Controller, reporting directly to the Credit Manager, will be responsible for overseeing the Company's debts, by ensuring the prompt collection of payments, whilst maintaining precise and up-to-date records. The successful candidate will provide support to the Credit Controllers and Credit Manager. You will ideally have had previous team lead / supervisory experience - and a strong background within credit control working within a busy Sales environment.

In this role you will need to maintain positive relationships with clients, peers and colleagues, as well as efficiently and professionally resolving account-related issues.

• Chasing overdue payments via phone, email, or letters.
• Monitoring customer credit limits and account balances, evaluating creditworthiness of new and existing customers, setting appropriate credit limits in agreement with the Credit Manager to minimize financial risk.
• Resolving payment disputes and liaising with internal teams to address issues.
• Maintaining accurate records of communications and payment histories.
• Look for ways to improve cash collections.
• Actively pursue current and overdue debt while maintaining positive relationships by communicating professionally and amicably with customers and all departments (hands‑on role).
• Monitoring debtor balances and ensuring timely collection of payments.
• Investigating and resolving queries.
• Opening new accounts / updating info on existing.
• Cash entering and allocations on the finance system.
• Actively assist the Credit Manager as needed and support/guide the Credit Controllers whilst also having your own ledger.
• Being self‑motivated and able to plan your time effectively; must be able to work on your own and in a team.
• Some reception switchboard cover is required if the Secretarial Department staff is insufficient, and post is also sent out by the Credit Control team at the end of the day (minimal).

• Knowledge of Kerridge/or GPS Order/Lisec an advantage.
• Previous experience in a supervisory credit control role.
• Proficient in Microsoft Office (Outlook, Excel and Word).
• Strong attention to detail.
• Excellent communication skills.
• Remain professional, courteous, calm in difficult situations.
• Ability to develop and maintain relationships with all clients.
• Strong interpersonal skills, focus on teamwork with people at all levels.
• Solution oriented and a good problem solver.
• Adaptable and flexible within the work environment.
• Experience working closely with sales, finance or operations teams.

City Of London, England, United Kingdom £90,000.00-£ 3 days ago