Mortgage Administrator | Finance

Mortgage Administrator | Knight Frank Finance

Join to apply for the Mortgage Administrator | Knight Frank Finance role at Knight Frank

Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership on 3 November 2003. Headquartered in London, UK, Knight Frank is one of the world’s leading independent real estate consultancies. We work responsibly in partnership to enhance people’s lives and environments in over 50 markets, 600+ offices, 20,000+ people, and one global network.

Knight Frank Finance is an independent mortgage and protection insurance advisory service, part of Knight Frank – the world’s largest privately owned global real‑estate consultancy. We pride ourselves on delivering the same quality, integrity, and diligence that define the Knight Frank name worldwide. We are seeking a Mortgage Administrator to join our dynamic team. This role is pivotal in ensuring an exceptional client experience and supporting advisers throughout the mortgage process.

You will work closely with Certified Advisers and act as part of the business’s second line of defence, helping to identify and mitigate risks in line with Consumer Duty.

• Be the first point of contact for clients, conducting introduction calls and providing updates at key stages of their mortgage journey.
• Liaise with lenders, valuers, and solicitors to progress cases efficiently.
• Maintain accurate records on our CRM system, ensuring all documentation and communications are logged.
• Assist advisers and clients with queries and resolve issues promptly.
• Ensure compliance by flagging missing documents, checking offers, and completing AML checks.
• Support the team with holiday cover and collaborate on pipeline reviews.

• Previous experience in mortgage and/or protection administration is essential.
• Highly organised, methodical, and able to prioritise workloads under tight deadlines.
• Strong communication skills with a personable and engaging approach.
• A collaborative team player who demonstrates integrity and professionalism.
• Proficient in Microsoft applications and experienced in using customer databases.

• Join a globally recognised brand synonymous with excellence.
• Work in a supportive, values‑led environment.
• Opportunity to develop your career within a respected financial services team.

Competitive salary.

Please note:

this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

• Entry level

• Full-time

• Finance and Sales

Referrals increase your chances of interviewing at Knight Frank by 2x