Billing Co-ordinator

You will be supporting the London billing team in issuing bills by performing various tasks to ensure successful issuance and payment. We have a monthly target across London. Your focus will be on specific clients to enhance the billing process by ensuring all relevant client‑specific requirements are met, enabling accurate billing from the start.

Our strength comes from our teamwork and working together as a highly talented and collaborative team.

The billing function in London supports all partners in the London office and assists with the management of their work in progress with the purpose of drafting and issuing bills. You will be liaising with Partners, Managing Associates, Practice Assistants, as well as working alongside Billing Advisors and Billing Assistants and to a lesser extent the eBilling Team and our Delhi Finance Team.

The purpose of this role is manage the work in progress for your specific clients and support the partners and the billing team within the London Office. The role is extremely busy and you will be required to adhere to firm policies and procedures. You need to be able to work as part of a team and to meet tight deadlines.

As you will be responsible for specific clients, you need to be able to prioritise your workload effectively and interpret various instructions. You will find you have exceptionally busy periods, particularly the last week of each month, quarter ends and year end, when overtime will be expected in accordance with our overtime policy.

• Partner/ Managing Associate Billing Meetings where required
• Ensuring new matters are set up in line with client agreements
• Conducting finance review and input stages in Intapp
• Ensuring bills are prepared in accordance with client agreements and the firm’s processes
• Amending, authorising, finalising and emailing bills
• Collating documentation to go with bills
• Monitoring and actioning requests received via email
• Day‑to‑day billing support of the Partners
• Updating information within GPMS/Intapp
• Interacting with Partners, Fee Earners and Practice Assistants
• Chase outstanding draft bills (to include outstanding timesheets)
• Producing periodic reports
• Escalation of issues/problems

• Amend attachments/breakdowns (transfers / time splits) as part of the billing process
• Prepare Matter Review Reports and Matching Excel Reports
• Prepare pre bill guides / draft invoices / breakdowns
• Amend pre bill / draft invoices / breakdowns
• Update matters from e‑billing validation report
• Reviewing, updating the WIP tool to assist and support billing forecasts in achieving monthly billing targets
• Deliver bills (including CC Worldwide bills) and e‑bills in the correct format
• PDF of bills
• Collating and filing all bill papers in the relevant network drive
• Time/costs transfers and write‑offs in accordance with the Clifford Chance policy
• Cancel invoices, produce credit notes and reissue bills (same day) where applicable
• Collating and filing cancelled bill papers and applicable credit notes in the relevant network drive
• Follow up with Partners/Managing Associates for drafts / settled bills
• Viewing detail within matter financials
• Liaise with offshore team on specific billing tasks
• Deliver a collaborative and pro‑active approach in working with the collections team throughout the billing and collections process

• Run client specific reports via the Partner Dashboards
• Run and review open draft reports for your clients
• Run and review matching anticipated report for your clients
• Run and review pre bill time report for your clients
• Diarise to run specific pre bill guides and/or matter review reports
• Time and costs on clock (identify standard rate and contract rate)
• Outstanding invoices (where applicable to billing process)

• Update/Map phases and tasks
• Update rates, by either a rate set or applying project specific rates
• Update billing address, tax/zero rated, print formats, workflow person
• Update purchase order numbers, payable by info, client reference, cost number and any other info that is client specific
• Providing timely and accurate…