Credit Controller

Company Description Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms.

Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.

Description Xeinadin are looking to appoint a Credit Controller to join our London on a hybrid basis. This is a new role as part of our expanding central finance team and reporting to our Group Credit Control Manager.

• Chase outstanding payments via phone, email, and letter.
• Maintain accurate records of customer interactions and payment status.
• Resolve invoice and payment queries in a timely manner.
• Monitor customer accounts and elevate issues as needed.
• Assist in preparing aged debt reports.
• Support month‑end and year‑end financial processes.
• Build strong relationships with internal teams and customers.

• Previous experience in a credit control or accounts receivable role.
• Strong communication and interpersonal skills.
• Good organisational and time management abilities.
• Familiarity with accounting systems and Microsoft Office.
• Ability to work independently and as part of a team.
• Proficient in Excel, including basic formulas and spreadsheet management.
• Minimum of a diploma or certificate in Accounting, Finance, or Business Administration.

• A degree or professional qualification is desirable but not essential.

Model

Hybrid

Salary Competitive

• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform
• Flexible Benefits platform with ability to opt‑in to various insurances (level of seniority dependent & self‑funded at corporate rates) such as:
  • PMI single or family
  • Critical Illness Cover
  • Cash plan
  • Cycle to work
  • Eye care
  • Dental

* subject to exceptions and business needs