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Event Manager / Planner

Casino Manager

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Royal Caribbean Group
Seasonal/Temporary position
Listed on 2026-03-10
Job specializations:
  • Entertainment & Gaming
    Event Manager / Planner
  • Management
    Event Manager / Planner
Job Description & How to Apply Below
Location: Greater London

Leads and manages the ship’s Casino Department, focusing on core functions including:

  • Casino operations
  • Achieving revenue and guest satisfaction targets
  • Maintaining compliance with gaming rules and regulations as per SQM
  • Building and maintaining relationships with Casino VIPs
  • Directing performance management of the Casino Staff
    • Hiring Requirements:
  • Two to five years of progressive managerial experience in a casino within an upscale hotel, resort, or cruise line (shipboard experience preferred)
  • Satisfactory completion of Gaming Board/Commission approved dealer school
  • Ability to manage financial aspects of a casino, including cost efficiencies and revenue growth through promotions and up-selling
  • Ability to manage headcount to support vessel operations
  • Strong management skills in a multicultural environment
  • Excellent communication, problem-solving, decision-making, and interpersonal skills
  • Superior customer service, team-building, and conflict resolution skills
  • Planning, coaching, organizing, staffing, controlling, and evaluating skills
  • Intermediate computer skills
  • Understanding of basic accounting principles
  • Knowledge of customer service principles and evaluation techniques
  • Knowledge of HR policies and practices, including managing international staff and disciplinary processes
  • Bachelor’s degree in hospitality management, business administration, or related field preferred
    • Additional Details:
    • Seniority level:
      Mid-Senior level
    • Employment type:

      Contract
    • Job function:
      Other
    • Industries:
      Hotels and Motels
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