Veterinary Receptionist

Role Overview

We’re excited to offer a fantastic opportunity for a friendly, proactive receptionist to become part of our vibrant team in East London. As a key member of our support team, you’ll play an essential role in creating a warm, seamless experience for every client who walks through our doors. From client care and booking appointments to phone handling, admit duties, and keeping the reception area running smoothly, you’ll be the welcoming face that sets the tone for their visit.

What truly makes our practice special is our incredible, supportive team. We pride ourselves on being welcoming, down‑to‑earth, and dedicated to delivering outstanding care to both our clients and their animals. As a general first opinion practice equipped with X‑ray, dental X‑ray, and ultrasound, we’re able to provide a diverse range of services, giving you the chance to be part of a dynamic, well‑rounded environment.

This is an 18‑hour‑per‑week position, working Monday to Friday with shifts between 7:45 am and 7:30 pm, plus occasional Saturday mornings. We’re happy to discuss part‑time hours and flexible working to help you achieve the balance you need. There are no OOH or Sunday shifts, giving you more time to enjoy your weekends.

• 6.6 weeks annual leave
• Additional annual leave for your birthday added to your holiday allowance
• Enhanced family‑friendly policies, including maternity / paternity / adoption / shared parental and surrogacy pay
• Cycle to work scheme
  
  Initiatives focused on employee wellbeing
• Non‑accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
• Pension scheme
• Discounted staff pet care

Salary:
Up to £11,468.12 DOE

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.